Data Center Engineering Operations Technician
About The Position
As a Data Center Engineering Operations Technician (EOT), you will maintain and operate the critical infrastructure systems that keep AWS's cloud running. Working in some of the most sophisticated and secure data centers in the world, you will be hands-on with electrical, mechanical, and life safety equipment—ensuring the 99.999% uptime that millions of customers rely on. In this role, you will troubleshoot mission-critical systems including diesel generators, 3-phase electrical systems, UPS units, chillers, and cooling towers. You will perform preventative maintenance, respond to facility events, and collaborate with engineers from around the globe to test and implement emerging technologies that meet the demands of a rapidly evolving cloud computing landscape. This is a technical, hands-on role where your work directly impacts the reliability of AWS services—from startups to Global 500 companies. We have a passion for learning and evolving, and we're looking for people who want to help us continue setting the industry standard. This position requires that the candidate selected be a US citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.
Requirements
- High school or equivalent diploma
- 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above
Nice To Haves
- 2+ years of data center engineering experience
Responsibilities
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution, and execute projects from conception to completion
- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
- Role may support more than one location/site.
Benefits
- Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching.
- Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
