Data Center Engineer / Project Coordinator
PGTEK•Shelton, CT
•Onsite
About The Position
PGTEK is seeking a customer-focused Data Center Technician / Project Coordinator to support a high-performance computing (HPC) environment for a major enterprise customer. This is a unique opportunity for someone who enjoys balancing hands-on infrastructure work with customer interaction and project coordination. In this role, you'll be responsible for supporting critical data center operations while serving as a primary point of contact for customers, coordinating project activities, and ensuring successful execution of infrastructure initiatives.
Requirements
- Must be a US citizen
- Previous experience as a Data Center Technician, Infrastructure Technician, or similar technical support role.
- Strong project coordination or project management skills.
- Excellent verbal and written communication skills with the ability to work directly with customers.
- Experience supporting enterprise server, storage, and networking hardware.
- Strong organizational skills with the ability to manage multiple priorities.
- Ability to work independently while collaborating effectively with cross-functional teams.
Nice To Haves
- Experience supporting High Performance Computing (HPC) environments.
- Familiarity with HPE enterprise server platforms, particularly HPE SGI systems.
- Experience with rack-and-stack deployments, structured cabling, hardware diagnostics, and data center operations.
- Working knowledge of enterprise storage and networking technologies.
- Experience supporting mission-critical infrastructure in an enterprise or data center environment.
Responsibilities
- Provide hands-on support for enterprise server, storage, networking, and data center infrastructure.
- Coordinate and lead recurring project status meetings with customers and internal stakeholders.
- Serve as the primary customer contact, providing regular updates and ensuring exceptional customer satisfaction.
- Support and maintain an HPE SGI 8600 High Performance Computing (HPC) environment, including associated storage and networking infrastructure.
- Collaborate with engineering, operations, and customer teams to troubleshoot issues and coordinate maintenance activities.
- Document project status, action items, infrastructure changes, and operational procedures.
- Perform hardware installations, upgrades, troubleshooting, repairs, and preventative maintenance.
- Assist with planning and coordinating infrastructure projects from initiation through completion.
- Ensure work is completed according to data center best practices and customer requirements.
Benefits
- Comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option
- Vision plan
- Dental insurance with the base dental plan option paid for by PGTEK
- Life Insurance
- Short and Long-Term disability
- Critical Illness insurance
- Matching 401(k) plan
- Discount on pet insurance through ASPCA Pet Insurance
- Employee Assistance Program
- Generous amount of PTO and Holidays
- Education Assistance Program is available after 12 months of employment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
