Data Center Critical Facilities IV

Equinix•San Jose, CA

1d•$98,000 - $148,000

About The Position

Equinix is seeking a highly skilled critical facilities specialist to support operations and maintain the critical infrastructure that powers its data centers. The role handles complex assignments independently, uses sound judgment and initiative to resolve issues, and contributes to developing concepts, techniques, and standard operating procedures. It also supports the broader operations team and may act as a support team lead for operating processes, incidents, and complex projects. The position performs advanced preventive and corrective maintenance, repairs, installations, troubleshooting, and incident response across critical facility systems. It monitors the Building Monitoring System (BMS), supports infrastructure operations and capacity management, and contributes to energy-efficiency measures and lifecycle maintenance projects. The role also coordinates vendors and service providers, manages work approvals and documentation, supports on-site staff during critical incidents, and helps maintain technical records and procedures.

Requirements

High school diploma.
6 or more years of equivalent work experience.

Responsibilities

Perform highly skilled preventive and corrective maintenance on critical facility systems.
Perform skilled maintenance repairs, corrective maintenance, and complex installations.
Resolve advanced incidents and develop procedures and techniques to support the team.
Monitor the Building Monitoring System (BMS) and resolve alarms for complex assignments; recommend new procedures to management.
Lead and coordinate critical infrastructure operations.
Implement energy-efficiency measures and identify opportunities for improvement.
Inspect the operation and maintenance of plumbing, fire-suppression, and life-safety systems.
Develop project scope with management for lifecycle maintenance, end-of-life infrastructure projects, and critical replacements.
Facilitate vendor selection for outsourced maintenance activities.
Direct vendors on skilled tasks to ensure maintenance meets standards and requirements.
Create and submit maintenance scripts.
Track and implement work approval processes for critical service providers, including work briefings, oversight during the workday or shift, and final review.
Inspect updates to technical files for plants and equipment with vendors and supervisors to ensure records reflect current builds.
Complete complex site logs and gather data for permits, including Maintenance Operation Protocols (MOPs) and scripts.
Identify and escalate process discrepancies to higher management.
Identify Single Points of Failure (SPOFs) and recommend new procedures.
Support team leadership on operating processes and procedures and help ensure team adherence.
Support on-site staff during critical incidents and respond to on-site incidents, including major failures, significant problems, and delays.
Assist with Root Cause Analysis (RCA) and help management maintain technical documents.
Complete skilled work requests and circuit installations.
Coordinate advanced troubleshooting and maintenance of office equipment when necessary; support auxiliary equipment and machines with problem-solving and repairs to minimize downtime.
Make moderate changes to mechanical, electrical, and specialized systems as directed.
Perform capacity management reviews and lead infrastructure project activities.
Collaborate to resolve difficult facility incidents and identify underlying issues.
Identify component-level faults and recommend new procedures while acting as a support team lead.
Use resources outside the department as necessary.
Plan inventory needs to maintain optimal stock levels of critical parts and equipment; may act as an escalation point for inventory-maintenance processes.
Advise team members on repairs and preventive maintenance.
Support implementation of skilled, complex projects as a team lead.