Data Center Critical Facilities IV

Equinix•San Jose, CA

1d•$98,000 - $148,000•Onsite

About The Position

The Data Center Critical Facilities IV is a highly skilled specialist who independently handles complex assignments and contributes to developing new concepts, techniques, and standard operating procedures. The role supports the overall team and leads or coordinates critical infrastructure operations, maintenance, incident response, and project activities at a data center site. The position performs advanced preventive and corrective maintenance on critical facility systems, monitors the Building Monitoring System (BMS), resolves complex alarms and incidents, and supports plumbing, fire suppression, and life-safety systems. It also works with vendors and management on maintenance activities, critical replacements, technical documentation, work approvals, and energy-efficiency opportunities. The role serves as a support team lead for operating procedures and complex projects, while helping maintain reliable site operations and minimize equipment downtime.

Requirements

High school diploma or equivalent work experience.
At least 6 years of equivalent work experience.
Ability to perform complex assignments independently and exercise a high degree of initiative and judgment.

Responsibilities

Perform highly skilled preventive and corrective maintenance, repairs, and complex installations on critical facility systems.
Resolve advanced incidents and develop procedures and techniques to support the team.
Monitor the Building Monitoring System (BMS) and resolve alarms on complex assignments.
Recommend new procedures to management and contribute to standard operating procedures.
Lead and coordinate critical infrastructure operations.
Implement energy-efficiency measures and identify opportunities for improvement.
Inspect the operation and maintenance of plumbing, fire suppression, and life-safety systems.
Develop project scope with management for life-cycle maintenance, end-of-life infrastructure projects, and critical replacements.
Facilitate vendor selection for outsourced maintenance activities and direct vendors performing skilled work.
Create maintenance scripts and submit them for approval.
Track and implement the work-approval process for critical service providers, including work briefings, oversight, and final review.
Inspect updates to technical files for plants and equipment with vendors and supervisors, ensuring records are current.
Complete complex site logs and gather data for permits, including Maintenance Operation Protocols (MOPs) and scripts.
Identify and escalate process discrepancies and identify Single Points of Failure (SPOFs), making procedural recommendations.
Support team adherence to operating processes and procedures and assist on-site staff during critical incidents.
Respond to on-site incidents, including major failures, significant problems, and delays.
Assist with Root Cause Analysis (RCA) and help management maintain technical documents.
Complete highly skilled work requests and circuit installations.
Coordinate advanced troubleshooting and maintenance of office equipment when necessary, and support problem-solving and repairs for auxiliary equipment and machines.
Make moderate changes to mechanical, electrical, and specialized systems as directed.
Perform capacity management reviews and lead infrastructure project activities.
Collaborate to resolve difficult facility incidents, identify underlying issues, and recommend procedures for component-level faults.
Plan inventory needs for critical parts and equipment and may act as an escalation point for inventory processes.
Advise team members on repairs and preventive maintenance.
Support implementation of highly skilled, complex projects.