About The Position

The Data Center Chief Engineer leads facility technicians and oversees site operations to maintain safety, compliance, readiness, and reliability in a data center environment. The role manages staffing and work assignments, maintains facility systems, directs maintenance and incident response, and coordinates with customers, vendors, contractors, and internal teams. The Chief Engineer reports operational and staffing matters to the Site Operations Manager and supports alignment with business and site goals.

Requirements

  • Associate degree, technical degree, equivalent military training, or equivalent experience required.
  • 5–7 years of experience in data center, critical facilities, or mission-critical environments.
  • 2–3 years in a supervisory or lead role.
  • Strong technical expertise in electrical, mechanical, HVAC, and fire life safety systems.
  • Experience with CMMS, BMS, and other monitoring tools.
  • Proven ability to lead teams under pressure, manage escalations, and deliver results in high-availability environments.
  • Leadership and people management skills focused on team development.
  • Strong problem-solving, root cause analysis, and decision-making capabilities.
  • Excellent communication and stakeholder management skills.
  • Proficiency in Microsoft Office, CMMS, and reporting tools.
  • Ability to work flexible hours, including weekends, holidays, and on-call rotations as required.

Nice To Haves

  • Industry-specific certification(s).
  • Bachelor's degree in Engineering (Mechanical/Electrical).

Responsibilities

  • Lead, mentor, and manage facility technicians, supporting performance, accountability, and professional growth.
  • Oversee shift coverage, work assignments, and resource allocation to maintain site readiness and operational reliability.
  • Conduct performance evaluations, provide coaching, and support career development for direct reports.
  • Promote a culture of safety, compliance, and teamwork across operations.
  • Report staffing performance, issues, and needs to the Site Operations Manager.
  • Ensure operations comply with company policies, safety standards, and regulatory requirements.
  • Review and approve Job Hazard Analyses (JHAs), Methods of Procedure (MOPs), Standard Operating Procedures (SOPs), and Emergency Operating Procedures (EOPs).
  • Conduct audits, inspections, and training to maintain operational readiness and compliance with Authorities Having Jurisdiction (AHJ).
  • Support compliance efforts with ISO 27001, PCI, and SOC 2 Type I standards.
  • Provide regular operational updates to the Site Operations Manager.
  • Oversee operation, maintenance, and performance of electrical, mechanical, HVAC, and fire life safety systems.
  • Approve and prioritize preventive and corrective maintenance activities in the CMMS.
  • Ensure documentation, reporting, and system logs are accurate and complete.
  • Analyze performance trends, identify risks, and drive preventive solutions to maintain uptime.
  • Serve as the primary escalation point for abnormal conditions, incidents, or system failures at the site.
  • Escalate unresolved or high-impact issues to the Site Operations Manager.
  • Lead root cause analysis, corrective action plans, and post-incident reporting.
  • Drive continuous improvement initiatives to enhance resilience, reliability, and operational maturity.
  • Serve as an additional site-level contact for customers, vendors, and contractors on technical and operational matters, supporting the Site Operations Manager.
  • Coordinate vendor and contractor activities, ensuring safety, compliance, and adherence to scope.
  • Support customer requirements, installations, and escalations professionally and urgently.
  • Partner with the Site Operations Manager and internal IT, Operations, and Projects teams to align facility operations with business needs.
  • Develop and manage maintenance schedules, work orders, and capacity plans.
  • Review and approve daily shift reports, turnover notes, and incident documentation.
  • Track spare parts and inventory to optimize resources and reduce downtime risk.
  • Provide regular reports and operational updates to the Site Operations Manager and senior management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) retirement plan
  • Flexible spending accounts
  • HSA accounts
  • Paid holidays
  • PTO
  • Employee assistance program
  • Other company benefits
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