Data Center Administrator

athenahealth • Remote - OH, OH

19h • $53,000 - $89,000 • Onsite

About The Position

The Data Center Administrator supports athenahealth’s data center infrastructure at its Columbus, Ohio facility. This is a 100% onsite position. The Data Center Engineering Team manages the lifecycle of physical devices and environmental conditions across data centers, coordinating with vendors and internal teams to maintain and expand infrastructure supporting athenahealth’s operations.

The role shares responsibility for 24x7 support of data center-specific issues and serves as the first responder for technical and facility issues. It manages server, storage, and network equipment throughout its lifecycle; supports facility maintenance; troubleshoots hardware and connectivity problems; and contributes to operational planning, documentation, and process improvement.

Requirements

• Ability to lift equipment weighing up to 50 lbs.

Nice To Haves

• Experience in a production data center environment.
• Understanding of data center power and cooling infrastructure components.
• Deep understanding of server components and repair.
• Ability to troubleshoot Dell and HP server hardware and open support cases with vendors as needed.
• Basic understanding of power and cooling systems in data environments.
• Basic understanding of the Linux command-line interface.

Responsibilities

• Share responsibility for 24x7 support of data center-specific issues with local team members.
• Manage the lifecycle of servers, storage, and network equipment, including receiving, racking, maintenance, and recycling.
• Work with operations teams and vendors to ensure equipment is operating optimally.
• Coordinate and execute replacement of failed components.
• Coordinate, communicate, and supervise facility maintenance.
• Perform daily facility walkthroughs to check for equipment error lights and inventory discrepancies.
• Keep the data center, office, and storage areas spotless.
• Maintain cable management standards and enforce environmental policies.
• Diagnose, troubleshoot, and resolve hardware and network or physical connectivity problems.
• Act as the first responder for technical and facility-related issues in the data center.
• Participate in problem-solving and process-improvement actions related to data center operations.
• Work with team members on planning, design, and documentation projects related to power, cooling, layer 1 networking, and policies.
• Provide remote-hands support for physical server, network, and telecommunications equipment for multiple groups.
• Establish and maintain relationships with the data center facility manager and team.
• Contribute to the Data Center Engineering knowledge base, documentation, and culture.

Benefits

• Health and financial benefits.
• Commuter support.
• Employee assistance programs.
• Tuition assistance.
• Employee resource groups.
• Collaborative workspaces; some offices welcome dogs.
• Events throughout the year, including book clubs, external speakers, and hackathons.
• Learning and support from an engaged team in an inclusive environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed