Data and AI Customer Solutions Architect

Softchoice • San Diego, CA

1d • Hybrid

About The Position

Are you ready to be at the forefront of the AI revolution, shaping the future of how organizations harness cutting-edge technology to drive real, measurable results? As a pivotal member of our team, you won’t just be selling solutions—you’ll be empowering our customers to unlock the full potential of workplace AI, intelligent agents, and robust data platforms, regardless of the cloud ecosystem they prefer. At Softchoice, your influence will reach far beyond pilots and proofs of concept. You’ll have the unique opportunity to architect and deliver AI strategies that become the backbone of our customers’ success, transforming how they work, innovate, and compete. Through our integrated consulting and engineering approach—leveraging deep alliances with Microsoft, AWS, and Google Cloud—you’ll help organizations move from vision to execution, making AI practical, durable, and truly impactful. Imagine being the trusted advisor who brings clarity to complex challenges, guiding senior executives to align on a transformative AI roadmap. You’ll be instrumental in shaping business cases that deliver productivity gains, reduce operational costs, and strengthen compliance—while mapping out the tangible ROI that drives executive buy-in and long-term adoption. In this role, you’ll quarterback a high-performing team of account executives, solution architects, and technical experts, orchestrating seamless collaboration to deliver AI solutions tailored precisely to each customer’s unique needs. You’ll facilitate boardroom-level discussions, influence strategic decision-making, and see your recommendations come to life in ways that redefine what’s possible for your clients. If you’re passionate about making a lasting impact, eager to champion responsible AI adoption, and thrive on building relationships that fuel innovation—this is your chance to be the catalyst for real change, helping organizations across industries shape their futures with confidence and clarity.

Requirements

• 5 to 10 or more years of demonstrated success in solutions sales, specifically focused on data platforms, analytics, or artificial intelligence.
• Proven track record in selling multi-workload programs and professional services.
• Proficiency with Microsoft Fabric, Azure AI, M365 Copilot, and Copilot Studio/Agents.
• Familiarity with AWS Bedrock, SageMaker, and a range of data analytics services, including an understanding of patterns for Amazon Q and related guardrails.
• Experience with Google Cloud Vertex AI, Dialogflow/CCAI, and BigQuery analytics patterns.
• Awareness of Databricks and Snowflake lakehouse patterns, as well as business intelligence platforms such as Power BI, Looker, or QuickSight, as applicable.
• Ability to translate executive-level objectives—such as growth, margin, risk, and customer/employee experience—into a well-structured AI roadmap and adoption plan.
• Must be able to present a clear narrative connecting agents, data, and governance to desired business outcomes.
• Proven capability in leading virtual pursuit teams and coordinating partner co-selling and funding efforts is essential.
• Familiarity with agentic patterns, including Retrieval-Augmented Generation (RAG), tool use, and orchestration, and understand how these patterns intersect with line-of-business applications and data estates.
• Willingness and ability to travel frequently within a designated Sales District, up to 25% of the time.

Responsibilities

• Own the executive sales cycle from discovery to close: map business problems to offers, orchestrate virtual teams (pre‑sales architects, delivery, partners), shape proposals/SOWs, and negotiate to signature.
• Lead with value/ROI: build business cases (productivity, cost to serve, compliance/risk), success metrics, and adoption plans for measurable impact.
• Facilitate C-level conversations to enhance understanding of AI and bring alignment at customers to specific AI initiatives
• Partner co‑sell & funding: align with Microsoft (and other hyperscalers) to unlock workshops, AMMP/MDF, and POC funding motions that accelerate deals.
• Pipeline discipline: maintain accurate Salesforce hygiene and weekly cadence on funnel adds and sufficiency; leverage Sales Ops dashboards.
• Evangelize responsibly: position governance, identity, Purview, DLP, and COE patterns to reduce risk while scaling value.

Benefits

• Medical, Dental, and Vision Care
• Flexible Spending Account
• Employee Assistance Program
• 401k Plan with Company Matching
• Life and Disability Insurance
• PTO and Sick Leave (starting at 20 days per year)
• Holidays
• Parental Leave
• Volunteer Days
• Bereavement Leave
• Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed