Data Analytics Systems Manager, MFP

American Nurses Association ANA • Silver Spring, MD

23h • Hybrid

About The Position

The Data Analytics Systems Manager for the Minority Fellowship Program (MFP) leads the end-to-end management and modernization of the program’s data platforms, from data collection, validation, and governance through analysis, reporting, automation, and continuous improvement. The role transforms complex information into impact stories, performance insights, and practical recommendations for program leadership, funders, partners, and other stakeholders. It works closely with the Project Director and in consultation with the MFP Project Investigator to develop visual impact reports, strengthen grant-related metrics, enhance online applications and fellow-support tools, and collaborate with vendors on secure, accessible, efficient, and scalable solutions. The role supports MFP priorities in alignment with the American Nurses Enterprise’s strategic initiatives and is contingent on federal grant funding and subject to renewal.

The position serves as the primary administrator and subject matter expert for the MFP data platform. It manages platform configuration, user access, workflows, documentation, maintenance, enhancements, and vendor coordination; supports application, selection, award, participant tracking, alumni engagement, and outcome reporting; and improves functionality, workflows, and user experience. The manager establishes data-quality and governance practices, maintains system and reporting documentation, supports annual report preparation and submission, and analyzes program and participant outcomes. The role develops dashboards, recurring and ad-hoc reports, visualizations, narratives, and recommendations to support strategic planning, resource allocation, and program improvement. It also plans and delivers user training, supports vendor and grant compliance, and participates in internal and external meetings as requested.

The American Nurses Enterprise (ANE) is a family of nonprofit organizations that includes the American Nurses Association (ANA), the American Nurses Credentialing Center (ANCC), and the American Nurses Foundation (ANF). It describes its goals as elevating nursing globally, evolving nursing practice to improve health, health care, and health equity, and ensuring nurses’ professional success. Its stated values are Trusted, Inclusive, Innovative, and Empowered. The role is based at ANE headquarters in Silver Spring, Maryland, with a hybrid schedule requiring employees to work at least 20% in the office.

Requirements

• Bachelor’s degree in data analytics, information systems, public administration, or a related field, or two or more years of related experience managing databases, program-management systems, or other data systems, or an equivalent combination of education and experience.
• Four to five years of relevant experience managing data systems, databases, reporting platforms, or program-management systems, including data analysis, system administration, and process improvement.
• Proficiency in system administration and database management, with advanced Microsoft Excel skills and experience using data and analytics to support reporting and decision-making.
• Strong organizational, written, verbal, project-management, and data-organization skills, including the ability to translate data into clear messages for a wide range of audiences.
• Ability to work independently or as part of a team in a supporting capacity.
• Ability to clean, analyze, and interpret data using tools such as Excel, SQL, Power BI, Tableau, Optimizely, or similar data platforms.
• Experience creating data visualizations, outcome reports, and executive-level presentations.
• Strong understanding of data quality, data governance, confidentiality, and privacy principles.
• Strong project-management, organizational, problem-solving, and attention-to-detail skills.
• High degree of integrity and dependability.
• Ability to manage time, handle multiple deliverables, and meet deadlines.
• Ability to recognize, appreciate, and adhere to the ANA Code of Conduct Policy.

Nice To Haves

• Experience with fellowship, scholarship, workforce development, or nonprofit program data.
• Knowledge of survey design, data-collection methodologies, and longitudinal data tracking.
• A long-term, innovative vision paired with the ability to create pragmatic solutions to day-to-day challenges.

Responsibilities

• Serve as the primary administrator and subject matter expert for the Minority Fellowship Programs data platform.
• Manage platform configuration, user access, data workflows, documentation, maintenance, enhancements, and vendor coordination.
• Partner with program staff to ensure the platform supports application, selection, award, participant tracking, alumni engagement, and outcome reporting processes.
• Improve system functionality, streamline workflows, reduce manual processes, and enhance user experience.
• Develop and maintain standard operating procedures, data dictionaries, system guides, and user training materials and videos.
• Provide technical support and training to internal staff and other authorized users.
• Establish processes for accurate, complete, consistent, and timely data entry across the fellowship program lifecycle.
• Conduct data-quality reviews, audits, validation checks, and data-cleaning activities.
• Develop and enforce data governance standards for data definitions, collection protocols, retention practices, and access controls.
• Ensure data practices align with ANA privacy, security, confidentiality, and compliance requirements.
• Manage data imports, exports, integrations, and report datasets across relevant systems.
• Document data sources, calculations, reporting methodologies, and system changes.
• Support preparation and submission of annual reports, including compiling accurate and relevant content and metrics as part of the team.
• Review workflows, identify bottlenecks, and recommend optimization opportunities.
• Translate high-level objectives into actionable project plans and timelines with MFP vendor support.
• Design, deliver, and record end-user training sessions and support teams’ understanding of system operations.
• Work with the MFP Project Investigator to ensure technical solutions support grant program objectives.
• Work with the Project Director on service-level agreements and contracts and support vendor compliance with grant requirements.
• Define key performance indicators for contractor deliverables and establish a regular cadence of vendor reports demonstrating MFP impact and performance.
• Analyze program, participant, demographic, application, selection, retention, completion, and alumni outcome data to identify trends, gaps, and opportunities.
• Develop dashboards, recurring reports, and ad-hoc analyses to monitor key performance indicators and program outcomes.
• Translate quantitative findings into clear narratives, visualizations, and actionable recommendations.
• Support development and tracking of program goals, performance measures, and outcome indicators.
• Partner with program leadership to define data needs and use findings to support strategic planning, resource allocation, program improvement, and demonstration of program impact.
• Develop reusable communications for annual program dissemination and use.
• Identify best practices to improve internal system operations, with consideration for future needs and budget requirements.
• Partner with the MFP Project Director and team members to meet grant requirements and participate in internal and external meetings upon request.

Benefits

• 401(k) retirement contributions of up to 7%.
• Generous paid time off, including the week off between December 25 and January 1, plus personal days off.
• 11 paid holidays.
• Health and medical benefits.
• Career development and advancement through ANE learning and development programs, internally and externally.
• Flexible work arrangements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level