Data Analytics Developer

Ford Motor Company • Dearborn, MI

1d

About The Position

Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford. In this position... Technical Support Operations (TSO) Data Analytics is a fast-paced work environment serving the needs of the greater TSO organization and supporting other organizations like FCSD MS&S, Lincoln, Model e, and Ford Pro. The TSO Data Analytics team handles reporting and analytics for all TSO initiatives including technician growth and retention, technician training, technician recognition, technical hotline, field escalations, and others. The Data Analytics Developer is primarily responsible for reporting related to each key initiative, including performance-to-objectives at the national level all the way down to individuals in the field. This can include historical performance, current performance-to-objectives, and forecasting. The Data Analytics Developer also supports real-time business decisions/solutions via ad-hoc reporting and other insights.

Requirements

• Data-driven insights
• Reporting and analytics for TSO initiatives
• Performance-to-objectives reporting (national to individual levels)
• Forecasting
• Ad-hoc reporting

Responsibilities

• Reporting related to each key initiative, including performance-to-objectives at the national level all the way down to individuals in the field.
• Historical performance reporting.
• Current performance-to-objectives reporting.
• Forecasting.
• Supporting real-time business decisions/solutions via ad-hoc reporting and other insights.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed