DATA ANALYTICS & REPORTING MANAGER

ONE ALLIANCE INSURANCE MANAGERS INC•Orlando, FL

114d

About The Position

The Data Analytics and Reporting Manager leads the day-to-day execution of OANA’s Data & Analytics organization, overseeing delivery of reporting, analytics, data engineering, data integration, and operational data services across the enterprise. This position is the operational leader of the Data Team and manages workload, project execution, production support, incident management, stakeholder engagement, and personnel development. The role executes the strategic vision established by the Director of Data & Software Development and aligns team work with enterprise architecture, governance standards, and business priorities. As OANA modernizes through the Cortex Data Mesh platform, the manager supports implementation and operation of enterprise data products, APIs, reporting solutions, and analytical capabilities for Underwriting, Claims, Accounting, Sales, Risk Management, and future business domains. The role provides operational oversight of data products and integrations, including APIs and Guidewire InsuranceSuite, and serves as the primary operational contact for business and IT stakeholders. The manager should have sufficient technical expertise to guide the team, review designs, and participate in solution architecture discussions across data architecture, software development practices, data engineering, and analytics and reporting.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Engineering, Analytics, or a related field.
10 or more years of experience in Data Analytics, Business Intelligence, Data Engineering, or Data Management.
10 or more years of Property & Casualty insurance industry experience.
At least 3 years of leadership experience managing technical teams.
Experience managing both analysts and engineers.
Experience delivering enterprise reporting and analytics solutions.
Strong understanding of data architecture principles.
Experience leading Agile teams and project delivery.
Strong communication and stakeholder management skills.

Responsibilities

Lead and manage the daily operations of the Data & Analytics team, including workload priorities and resource allocation.
Conduct one-on-one meetings and performance reviews; manage employee performance, coaching, mentoring, and career development.
Support recruiting, interviewing, onboarding, and training, and develop succession plans and growth opportunities.
Foster accountability, continuous improvement, and customer service within the team.
Own delivery of enterprise reporting, dashboards, data products, and data engineering initiatives, including Accounting month-end, Claims, Underwriting, Executive, and Regulatory reporting.
Manage data integration efforts, operational support, production incidents, and data quality investigations; monitor performance against service-level agreements and delivery commitments.
Oversee data platform initiatives, BI projects, reporting enhancements, data migration, and API development.
Lead sprint planning, backlog grooming, resource planning, and task prioritization; manage dependencies, identify risks, and communicate with stakeholders.
Provide regular status updates to the Director of Data & Software Development.
Serve as operational owner for data incidents, reporting failures, integration and ETL issues, and data quality concerns; lead triage, root-cause analysis, escalations, and resolution tracking.
Develop preventative action plans and maintain monitoring and support processes.
Support implementation and operation of OANA’s Cortex Data Mesh architecture.
Manage the data product lifecycle, quality monitoring, domain ownership, and data catalog maintenance, ensuring alignment with enterprise standards and business requirements.
Lead operational delivery of APIs and integrations, including Guidewire InsuranceSuite; manage API backlog, integration prioritization, data contracts, and performance monitoring.
Support the evolution of Cortex as the enterprise source of truth and integration hub.
Act as the primary operational contact for Accounting, Claims, Underwriting, Sales, Risk Management, and IT Operations.
Lead requirements clarification, prioritization discussions, status communications, and issue resolution; escalate strategic decisions and conflicts to the Director.
Guide the team, review designs, and participate in solution architecture discussions across data architecture, software development practices, data engineering, analytics, and reporting.