Data Analytics and Business Intelligence Manager

University of Wisconsin Milwaukee•Milwaukee, WI

About The Position

The Center for Advancing Student Learning (CASL) at the University of Wisconsin–Milwaukee is the unified hub for lifelong learning and instructional excellence, dedicated to making a high-quality UWM education available to anyone, anywhere, at any time. We champion flexible, student-centered approaches that allow learners to move seamlessly across educational experiences—from youth programming and degree-seeking pathways to professional upskilling in continuing education. By partnering with instructors to design inclusive, technology-driven learning environments, CASL ensures that innovative learning extends beyond the traditional classroom. Join us in our mission to support educators and empower learners at every stage of their journey, providing the resources necessary to thrive in an increasingly digital and global landscape. Through strong community and employer partnerships, responsive support, and a commitment to continuous improvement, CASL works to cultivate a teaching and learning environment where all students can thrive. The Data Analytics and Business Intelligence Manager leads the design, development, and maintenance of CASL data systems in support of unit and institutional decision‑making. This role is responsible for integrating and managing data across platforms; and delivering high‑quality reports, dashboards, and analyses that enable stakeholders to engage with and share actionable insights. The position also oversees database and SQL server administration to ensure data security, integrity, and performance.

Requirements

Bachelor’s degree in data analytics, information systems, computer science, statistics, or a related field.
Three (3) or more years of professional experience in data analysis, business intelligence, database management, or a closely related role.
Demonstrated experience extracting, integrating, and analyzing data from multiple systems to support programmatic or institutional decision‑making.
Proficiency in SQL, including writing complex queries, views, and stored procedures.
Experience developing reports and interactive dashboards using Power BI or comparable business intelligence tools.
Strong organizational skills and the ability to manage multiple projects, priorities, and deadlines simultaneously.

Nice To Haves

Master’s degree in data science, analytics, information systems, computer science, higher education administration, or a related field.
Experience working with data systems commonly used in higher education (e.g., student information systems, learning management systems, Modern Campus Lifelong Learning Extended Education, CRM, or finance).
Familiarity with cloud‑based data environments or enterprise reporting infrastructures.
Experience supporting leadership decision‑making through dashboards, key performance indicators, and strategic reporting.

Responsibilities

Analyze, plan, and produce data sets, reports, and dashboards to support unit, program, and institutional planning.
Design, develop, and implement business intelligence and reporting solutions using tools such as Power BI and SQL‑based environments.
Generate recurring and ad hoc reports, including annual reports on identified key outcomes.
Provide accurate, timely, and actionable data to leadership to support strategic decision‑making.
Serve as a point of contact for CASL database systems, reporting platforms, and data‑related projects.
Develop user documentation and facilitate training to support effective use of databases, reports, and dashboards by unit staff and partners.
Ensure responsible handling of confidential and sensitive data.
Partner with academic and administrative units across campus to integrate data from multiple systems in support of a unified, institution‑wide view.
Prepare data sets for analysis, including data cleaning, quality assurance, transformation, restructuring, and integration of multiple data sources.
Organize data preparation and analysis into reproducible, automated pipelines optimized for performance and scalability.
Design, develop, build, and maintain one or more database systems and SQL server environments to ensure data availability, integrity, and security.
Implement and maintain security measures in accordance with institutional policies and data governance standards.
Identify and resolve routine data and database issues while upholding database‑use guidelines.