Data Analyst

NEXT DOOR FOUNDATION INC•Milwaukee, WI
•Onsite

About The Position

Next Door is hiring a Data Analyst to join its Information/Technology team. The role supports the creation and management of master data, reporting, and resolution of data issues. The analyst works with information from multiple sources, develops analyses and statistical models, manages reporting environments, and helps teams use data to improve processes. The position also supports data integrity, software testing and implementation, report and dashboard training, and strategic decisions about new systems. The role requires handling confidential information according to guidelines and supporting the agency’s mission, standards of conduct, and strategic directions. Work is mainly in an office setting, with travel to various sites for meetings. The position requires access to a personal vehicle for daily use, a valid driver’s license, and automobile insurance meeting the stated liability limits. The employee must be able to work under tight deadlines and respond appropriately to emergencies or crises involving child safety.

Requirements

  • Bachelor’s degree from an accredited university or college in computer science.
  • At least 1–3 years of work experience as a data analyst or in a related field.
  • Ability to work with stakeholders to assess potential risks.
  • Ability to analyze existing tools and databases and recommend software solutions.
  • Ability to translate business requirements into non-technical, plain language.
  • Adept at queries, report writing, and presenting findings.
  • Strong analytical skills and ability to collect, organize, analyze, and disseminate significant amounts of information accurately and with attention to detail.
  • Demonstrated experience handling large data sets and relational databases.
  • Expertise in Microsoft Excel and various business intelligence, analytical, and data visualization tools.
  • Understanding of addressing and metadata standards.
  • Strong written and verbal communication skills.
  • Keen attention to detail.
  • Ability to work under tight deadlines and strong writing skills.
  • Access to a personal vehicle for daily use, a valid driver’s license, and automobile insurance with liability limits of $300,000 for bodily injury and $25,000 for property damage per occurrence.
  • Ability to make frequent, significant decisions to understand and react to children’s development processes.
  • Ability to respond quickly and competently to emergencies or crisis situations to keep children safe.

Responsibilities

  • Manage master data sets, including creating, updating, and deleting records.
  • Provide quality assurance for imported data.
  • Process confidential data and information according to guidelines.
  • Develop and analyze data from multiple sources and provide comprehensive analysis to teams and stakeholders.
  • Interpret data, use statistical techniques to analyze results, and provide ongoing reports.
  • Explain the meaning of data and how teams and stakeholders can use it to improve processes.
  • Create statistical models depicting agency-wide trends.
  • Test and validate data sets.
  • Manage and design the reporting environment, including data sources and metadata.
  • Support employees in identifying and revising reporting requirements.
  • Support data integrity and normalization initiatives.
  • Assist with testing and implementing new or upgraded software and contribute to strategic decisions about new systems.
  • Generate reports from one or multiple systems.
  • Troubleshoot the reporting database environment and reports.
  • Assist with training end users on new reports and dashboards.
  • Support the agency mission, vision, standards of conduct/code of ethics, and strategic directions, and support administrative decisions.
  • Maintain a positive work environment and communicate and behave appropriately with children, families, coworkers, supervisors, and the public while meeting performance expectations.
  • Follow safety warnings, directions, and rules; use personal safety devices when required; and report unsafe conditions to a supervisor.
  • Follow the process for reporting suspected child abuse and neglect, report unsupervised children after ensuring their safety, and practice active supervision, including during transitions.
  • Keep knowledge of each assigned child’s location at all times.
  • Perform other duties as assigned.
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