DATA ANALYST, ON SITE, Charleston, SC

Compass Group•Charleston, SC

1d•Onsite

About The Position

Responsible for a range of process improvement and process management activities. Activities include planning, performing, and implementing process improvement initiatives, in addition to ownership of operational processes. These initiatives may represent one portion of a larger project or may represent a stand-alone initiative or function within a work group or department. Process management functions may include data gathering and analysis, standard methodology research, process mapping, developing and recommending alternatives for improvement, developing performance metrics, obtaining leadership or stakeholder agreement, implementing improvements, and supervising post-process improvement initiative performance to updated standards. Activities are undertaken and completed in support of organizational goals and are accountable for providing business process solutions to meet internal and external customer expectations. May apply Lean/Six Sigma processes and concepts to lead process improvement initiatives. Partners with management, project champions, and process owners to complete the project and deliver results.

Requirements

Minimum four years of process improvement, change management, or related business experience.
Bachelor's degree OR four (4) years of experience in a directly related field.
High School Diploma or General Education Development (GED) required.
Broad knowledge of process improvement methodologies.
Must be able to work in a Labor/Management Partnership environment. (If Union environment)

Nice To Haves

Lean/Six Sigma Green Belt Certification preferred.

Responsibilities

Identifies sources for, gathers and analyzes data relevant to processes.
Support the EVS department with multiple metric and data information
Ability to use and assist in DMAIC approaches to improve overall efficiency of EVS department (Define, Measure, Analyze, Improve, Control)
Implementation of various software platforms related to the cleaning industry
Special project spreadsheets as needed for tracking and/or compliance
Makes recommendations on appropriate solutions based on research; may select from alternatives presented.
Helps define standards and methods.
Determines process recommendation documents, including presentations, process maps, supporting metrics, business requirements and related impact analyses for complex processes or for portions of larger or inter-related processes.
May apply Lean/Six Sigma concepts and techniques to process improvement initiatives, including completing Lean/Six Sigma analyses and tasks.
Shares accountability for realization of results with process owners and may present recommendations to stakeholders and process owners.
Defines, develops and evaluates performance metrics to establish process success, and may participate in working with multiple stakeholders, often with opposing/conflicting objectives, to ensure cohesive and reachable measures of success.
Reviews data post- implementation to measure success; participates in defining standards of improvement success.