Data Analyst

Entrust • Shakopee, MN

1d • Hybrid

About The Position

The Data Analyst reports to the Manager of Data Analytics and supports Entrust’s Revenue Operations, Sales, Compensation, and Customer Success organizations through the development, maintenance, validation, and improvement of business reporting and analytics. The role partners with stakeholders across the organization to investigate data questions, maintain accurate customer and account mappings, support compensation-related reporting, troubleshoot reporting discrepancies, and turn business requirements into reliable analytical solutions.

This is a hands-on analytics role involving business analysis, detailed data investigation, Tableau development, Excel-based analysis, source-system research, and stakeholder communication. The position owns and maintains reporting and dashboards for metrics including NRR, GRR, ACV, retention, sales performance, pipeline analytics, and customer analytics. It also develops scalable reporting processes, investigates data discrepancies, maintains customer and sales-account mappings, and collaborates with Business Intelligence teams and subject-matter experts on data sources, reporting quality, and complex contract and billing scenarios.

This hybrid role requires three in-office days per week at Entrust’s Global Headquarters in Minneapolis, Minnesota. The position is eligible for the company’s discretionary annual incentive plan. The anticipated starting base salary is $87,118–$127,773 per year in the primary posting location.

Requirements

• Bachelor’s degree in Data Analytics, Business, or a related field, with at least 5 years of experience in data or analytical roles.
• Advanced Excel skills, including efficiently analyzing and reconciling large datasets where the data may be unclear.
• At least 3 years of experience with Tableau or similar data visualization tools, such as Microsoft Power BI, Looker, or Omni.
• Solid understanding of data design best practices.
• Ability to communicate business requirements effectively and clearly.
• Experience creating reports in Salesforce.
• Must be able to lawfully work in the United States and have unrestricted U.S. work authorization.

Nice To Haves

• Familiarity with AI.
• Experience developing SaaS-based metrics and reporting.
• Experience with Oracle eBusiness Suite, SAP Business Objects, QuickSight, and Power BI.
• Experience partnering with Business Intelligence or data engineering teams on data governance, data quality, refresh, or integration issues.

Responsibilities

• Own, maintain, and enhance Tableau dashboards and reporting for NRR, GRR, ACV, retention, sales performance, pipeline analytics, and customer analytics.
• Stay current with trends and technologies in data management, business intelligence, and analytics, and recommend potential adoption and integration into existing systems.
• Communicate and present analytical findings to stakeholders, explaining dashboard methodology, underlying data, assumptions, refresh timing, and known limitations.
• Develop repeatable, scalable processes that reduce manual work and improve the efficiency, integrity, and reliability of recurring reporting.
• Investigate discrepancies across invoices, contracts, customer mappings, dates, transactions, products, and other source data, and determine their effect on downstream reporting.
• Prioritize and translate business requirements into new or enhanced data solutions or services.
• Monitor and optimize data-system performance, proactively addressing bottlenecks and improving efficiency.
• Maintain and improve customer and sales-account mappings used in retention and compensation reporting, identify customers with missing assignments, and coordinate corrections with business stakeholders.
• Work with Business Intelligence teams to architect, develop, and continuously improve data sources, ensuring data quality, scalability, and alignment with evolving requirements.
• Research complex contract and billing scenarios across source systems and in collaboration with Revenue Operations, Contracts, Business Intelligence, and other subject-matter experts.
• Engage in additional projects as assigned.

Benefits

• Eligible colleagues and their dependents may receive medical, vision, and dental coverage.
• 401(k) matching contribution.
• Life and disability insurance.
• Mental health coaching.
• Virtual fitness programs.
• Paid personal time off.
• 12 paid holidays.
• Parental leave.
• Education reimbursement.
• Career-growth and learning-forward initiatives.
• Flexible work options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level