Data Analyst

Curant Health•Smyrna, GA

About The Position

Curant Health is searching for a Data Analyst II – Curant Rare to join its team. This position is responsible for managing reporting, data quality, and operational analytics to support assigned Curant Rare programs. Key responsibilities include developing and maintaining Power BI dashboards, monitoring key performance indicators (KPIs) and service-level agreements (SLAs), validating data accuracy, and preparing reporting for monthly and Quarterly Business Reviews (QBRs). The ideal candidate will have strong analytical and problem-solving skills, with the ability to translate complex patient, referral, prior authorization, dispensing, and operational data into actionable insights. This role works closely with internal teams, clients, and manufacturers to identify opportunities for improvement, enhance reporting processes, and support informed business decisions.

Requirements

Bachelor's degree in Data Analytics, Business Analytics, Information Systems, Statistics, Healthcare Administration, Business, or a related field.
Minimum of 3 years of relevant experience in data analysis, business intelligence, reporting, healthcare operations, or a comparable analytical role.
Equivalent combinations of education and experience may be considered.
Advanced proficiency in Microsoft Excel, including formulas, lookups, pivot tables, data reconciliation, data cleanup, and reporting.
Intermediate proficiency in Power BI, including dashboard development, visual design, navigation, filters, publishing, report validation, and user acceptance testing.
Experience applying UI/UX principles to dashboards and data files to ensure clear, consistent, and user-friendly reporting.
Strong understanding of structured data, reporting processes, data validation, and reconciliation across multiple systems.
Ability to document business requirements and collaborate with technical teams to investigate issues and implement improvements.
Strong analytical, critical-thinking, and problem-solving skills with the ability to identify root causes, evaluate business impact, and recommend practical solutions.
Excellent written and verbal communication skills, with the ability to present findings and recommendations to technical and nontechnical audiences.
Strong organizational skills and the ability to manage multiple priorities, recurring deliverables, and deadlines independently while maintaining accuracy and attention to detail.

Nice To Haves

Experience in healthcare, specialty pharmacy, patient services, life sciences, or pharmaceutical manufacturer reporting.
Experience analyzing patient-level operational data, prior authorizations, dispensing activity, service-level metrics, conversion, adherence, retention, or persistence.
Experience with data quality management, dashboard testing, accessibility, process improvement, release support, or user testing.
Familiarity with artificial intelligence and machine learning concepts and their application to reporting, trend identification, and operational decision-making.
Experience presenting analytical findings, business recommendations, and performance results to clients, manufacturers, operational leaders, or executive stakeholders.

Responsibilities

Develop, maintain, validate, and enhance Power BI dashboards, reports, and recurring data files to support operational performance and business reporting needs.
Ensure consistent design, functionality, and user experience across reports and dashboards for internal and external stakeholders.
Gather reporting requirements, incorporate stakeholder feedback, and support user acceptance testing to ensure reporting solutions meet business needs.
Prepare and deliver daily, weekly, monthly, and quarterly reports, including scorecards, trend analyses, exception reports, and patient-level data.
Establish and maintain data validation and reconciliation processes to ensure reporting accuracy, completeness, and consistency across multiple systems.
Investigate data discrepancies, identify root causes, assess business impact, and collaborate with appropriate teams to implement corrective actions.
Analyze patient journeys, referrals, prior authorizations, dispensing activity, and operational workflows to identify trends, performance gaps, and improvement opportunities.
Monitor program performance related to enrollment, therapy initiation, conversion, adherence, persistence, refill continuity, and service-level requirements.
Perform cohort, trend, aging, turnaround-time, segmentation, variance, and exception analyses to evaluate operational effectiveness.
Translate complex analytical findings into clear business insights, recommendations, and actionable solutions for leadership and stakeholders.
Recommend reporting enhancements, workflow improvements, automation opportunities, and system changes to improve efficiency, data quality, and overall program performance.
Prepare validated data, performance summaries, visualizations, and executive-level presentations for monthly business reviews and Quarterly Business Reviews (QBRs).
Partner with Patient Engagement, Pharmacy, Finance, IT, program leadership, clients, and manufacturers to define reporting requirements, review results, and resolve data-related concerns.
Serve as a primary point of contact for client data teams regarding reporting requirements, data transfers, metric alignment, user feedback, and issue resolution.
Maintain documentation of reporting logic, data sources, metric definitions, validation procedures, system changes, and reporting limitations to support audit readiness.
Track reporting issues, corrective actions, project deliverables, and improvement initiatives to ensure timely resolution and measurable results.
Collaborate with technical and development teams to document business requirements, prioritize enhancements, support testing, and facilitate implementation of reporting improvements.
Manage recurring reporting schedules, competing priorities, and ad hoc requests while maintaining accuracy and meeting established deadlines.
Perform additional duties and responsibilities as assigned to support departmental and organizational objectives.