Data Analyst / Analyste de données

FlightHubMontreal, QC
Onsite

About The Position

We are FlightHub Group, an ambitious team of people that created FlightHub and Justfly. Our brands have grown to become two of the top-ranked travel agencies in North America. We now serve over 3 million customers per year, generating more than 3 billion dollars in sales, and we continue to grow stronger year over year. We dream big, pursue passionately, and follow through with resolute self-belief and rigorous commitment. We are a group of individuals sharing a common vision and values, having come together to pursue a collective mission: overtaking the #1 spot in the world. We are looking for a detail-oriented and analytical Data Analyst to join our Search team, which develops and manages the decision engine behind FlightHub's search strategy. This role will focus on organizing data and building dashboards to make the search engine's inner workings transparent and measurable, while supporting internal stakeholders who are working with Search across different market segments.

Requirements

  • 1–3 years of experience in data analysis, reporting, or business intelligence (travel industry experience is a strong plus)
  • Proficiency in SQL for extracting, transforming, and validating data across multiple sources
  • Strong skills in Google Sheets / Excel (pivot tables, advanced formulas, visualizations)
  • Curiosity and willingness to deeply understand complex systems
  • Attention to detail and a commitment to accuracy
  • Ability to translate technical data findings into clear explanations for non-technical stakeholders
  • Strong problem-solving skills and critical thinking ability
  • Ability to work independently and collaboratively
  • Excellent time management skills and the ability to prioritize tasks

Nice To Haves

  • Familiarity with BI tools (Looker, Tableau, or Power BI) is a plus
  • Familiarity with Python for data aggregation, analysis, and extraction is a plus
  • Familiarity with AI assistants (e.g., ChatGPT, Claude, Gemini) for accelerating analysis and coding tasks is a plus
  • Experience organizing data for repeatable analysis workflows (ETL/ELT concepts) is a plus

Responsibilities

  • Organize and structure the search engine data for standardized analysis processes
  • Develop dashboards that visualize the search engine's behavior: search patterns, decision patterns, and configuration performance over time
  • Track the impact of new configurations on search performance (response quality, coverage, impact on key metrics)
  • Analyze search behavior across segments and routes to identify what drives performance differences
  • Identify anomalies or regressions in the search engine's performance and escalate with supporting data
  • Maintain data documentation and tracking systems to ensure consistent reporting and insight generation
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