Data Analyst

First Service Credit Union • Houston, TX

11d

About The Position

The Data Analyst aggregates data into decision-ready insights for leadership and executives enabling well-informed business decisions. Working within the Data Operations Department, the Data Analyst collects and analyzes data from core banking, lending, and member-facing systems — sales figures, market and member research, operational metrics, and more. This role partners closely with Data Engineering on data pipelines and warehouse structures, and increasingly supports the credit union's on-premises analytics initiatives by ensuring the underlying data is clean, well-documented, and trustworthy.

Requirements

• Three years to five years of similar or related experience.
• A bachelor's degree, or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).
• A high knowledge of mathematical and analytical ability
• Report writing
• The ability to analyze, model and interpret data
• Problem-solving skills
• Accuracy and attention to detail
• Knowledge of data profiling and proven experience in data mining, collation and dashboard creation
• Strong, professional written and verbal communication skills with the ability to work with all levels within the credit union; confidence in your ability to anticipate what is needed; flexibility and ability to us initiative
• Strong analytical skills with proven experience of managing/ handling data
• A wealth of data management experience and working knowledge of reporting universe structures and processes
• Advanced skills in presentation of data
• Working knowledge of relational databases and how they are manipulated
• Experience in using statistical techniques in a credit union environment
• Excellent time management and organization skills and be able to deliver deadlines
• Good understanding of business drivers and service standards and have a proactive approach to service improvement
• Excellent skills in Microsoft Office, in particular Excel (formulas, data capture and pivot tables), and in-depth knowledge of integrated business and accounting systems

Nice To Haves

• Ideally the experience or ability to learn SQL or JAVA

Responsibilities

• Analyze member, financial, and operational data from core banking (DB2) and SQL Server systems to identify trends, patterns, and opportunities that support credit union decision-making.
• Design, build, and maintain reports and dashboards (Power BI, Excel, SQL-based reporting) that translate raw data into clear, actionable insights for business stakeholders.
• Partner with the Data Engineering and Data Operations team to define reporting requirements, validate data warehouse outputs, and ensure data accuracy across source systems.
• Document data definitions, business rules, and key metrics; maintain a consistent, well-understood data dictionary to support self-service reporting across the credit union.
• Perform other job duties as assigned, including ad hoc analysis in support of regulatory, audit, and operational requests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level