Data Analyst - HCS Strategy & Operations

Point32Health • Canton, MA

2d • Hybrid

About The Position

The Data Analyst supports Healthcare Services (HCS) by providing dedicated analytical expertise across regulatory reporting, operational performance measurement, and strategic planning. In addition to serving as a central point of accountability for recurring and ad hoc regulatory reporting, audit support, and data validation, the Data Analyst plays a key role in operational performance measurement, including key performance indicator (KPI) and productivity tracking. The role also supports strategic planning efforts by developing analytical insights such as cost‑benefit analyses to inform data‑driven decision‑making. The Data Analyst partners closely with HCS Compliance, HCS Programmatic Support, Clinical Operations, and Medical Economics to ensure reporting integrity, consistent methodologies, and sustainable analytics workflows. This role helps mitigate regulatory risk, strengthens audit readiness, and supports a more proactive, data‑driven approach to operational performance and long‑term planning within Healthcare Services.

Requirements

• Bachelor’s degree in an analytics-related field
• 3-5 years of experience, preferably in a payer/provider setting
• Moderate to complex analytics experience required
• Applied statistical experience required
• Visualization best practices and data storytelling methods required
• Intermediate programming skills (e.g. SAS, SQL, R, Python) required
• Demonstrated ability to manage tasks independently, take ownership of responsibilities and meet deadlines
• Strong written and oral communication skills

Nice To Haves

• Tableau or similar data visualization tool development experience preferred
• Experience with health insurance claims data preferred

Responsibilities

• Demonstrate strong business problem comprehension, by developing analytic use cases (Who? What? Why?) that accurately capture business needs
• Use programming and analytical skills to address analytic use cases, applying statistics where appropriate
• Appropriately apply visualization best practices and data storytelling techniques
• Apply a high level of QA rigor, proactively leveraging external validation sources and peer review
• Develop documentation and methodologies for analyses and deliverables
• Deliver a clear and concise presentation of findings to business owners and peers, tailoring the presentation to the audience
• Monitor business adoption and utilization of analytic output, and solicit business feedback
• Demonstrate problem solving aptitude through critique of analytic methodologies and studies completed by peers and third parties
• Exemplify the characteristics of a lifelong learner, consistently seeking additional training and build knowledge/experience of business acumen, tools, languages and data sources
• Act as a Lean Thinker, applying continuous improvement philosophies and approaches to identify and address inefficiencies in your day-to-day work
• Meets assigned timelines and escalates risks/barriers as needed
• Perform other duties as assigned
• Perform analytical troubleshooting, capability building and ad hoc requests of monthly provider claims files, including communication with external stakeholders
• Support the activities of a cross-functional team charged with the following objectives: Produce standard reporting and analytics for risk-based providers
• Generate hypotheses for provider medical cost trends and quality performance
• Initiate analyses designed to test trends, understand performance variability (at a group and physician level), and suggest opportunities for performance improvement
• Act as a liaison between corporate stakeholders and the IT department to ensure transparency and timely communication of questions or issues
• Perform ad hoc analyses as required based on provider inquiries and internal business needs
• Other duties and projects as assigned.

Benefits

• Medical, dental and vision coverage
• Retirement plans
• Paid time off
• Employer-paid life and disability insurance with additional buy-up coverage options
• Tuition program
• Well-being benefits
• Full suite of benefits to support career development, individual & family health, and financial health

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees