Data Analyst - Healthcare Encounters

SafeRide Health

6d•$80,000 - $150,000•Remote

About The Position

SafeRide Health is seeking a Data Analyst with a high degree of ownership, customer focus, and follow-through to own encounter operations and stakeholder management for a portfolio of Medicaid and Medicare Advantage clients. This role sits at the intersection of data, healthcare operations, and client service - working with clients and internal teams to turn complex requirements and encounter data into clear action. You’ll manage the end-to-end encounter workflow for approximately 6–8 clients, gather requirements, and serve as the bridge between clients, business teams, and engineers to ensure effective collaboration and delivery.

Requirements

Excellent communication skills and strong stakeholder and client-management skills across technical and nontechnical audiences
Experience using SQL for supporting various Business and Data Operations.
Demonstrated data-analysis skills using Excel, Tableau, QuickSight, or comparable tools
Structured problem-solving and process-management experience

Nice To Haves

Project Management experience - ability to own a multi-step operational workflow, investigate issues, and drive through resolution
Healthcare, Medicaid, encounters, EDI, or related payer/health-plan experience
Experience with 837 encounter files, SFTP workflows, response files, or rejection management
Six Sigma, Scrum, or Kanban certification

Responsibilities

Own encounter-management responsibilities for approximately 6–8 clients
Generate 837 healthcare encounter files, submit files to client destinations (typically SFTP), and track response files
Triage and coordinate remediation of rejections with engineering and internal teams
Report ongoing performance and SLA metrics and translate data into business decisions