Data Analyst

Protera Health

2d•Remote

About The Position

Protera Health is seeking an experienced Data Analyst to lead and support data operations, reporting, analytics, and customer data management across the organization. This highly visible, cross-functional role will closely collaborate with leadership, operations, product, engineering, and customers. The ideal candidate is passionate about solving complex problems, working with healthcare data, developing reporting infrastructure, and empowering organizations to make better decisions through data. This is a unique opportunity for someone who wants broad ownership in building the data foundation of a rapidly growing healthcare company. Protera Health is a health-tech startup transforming musculoskeletal (MSK) care through a multidisciplinary, technology-enabled approach. Founded by orthopedic surgeons and value-based care experts, our mission is simple: treat patients as we would our own loved ones. We help individuals with back, neck, and joint pain regain function, reduce pain, and improve quality of life through personalized virtual care pathways and ongoing support. As a core member of our team, you will manage and analyze data across Protera's operations, customer implementations, reporting systems, and healthcare datasets. You’ll ensure accurate data movement between customers and internal systems, build trusted dashboards and reports, analyze claims and operational data, and support the ongoing development of scalable analytics capabilities.

Requirements

3+ years of experience in data analytics, healthcare analytics, business intelligence, or related fields
Experience with healthcare claims data
Strong SQL skills
Proficiency with dashboarding and reporting tools
Analytical problem-solving abilities and keen attention to detail
Excellent communication and organizational skills
Ability to work independently in a fast-paced environment
Skill in explaining technical concepts to non-technical audiences

Nice To Haves

Experience with Salesforce data and reporting
Experience with healthcare eligibility and enrollment data
Background in healthcare, digital health, health plans, or value-based care
Experience with data warehousing and ETL processes
Startup experience
Familiarity with predictive analytics or statistical modeling

Responsibilities

Manage customer data implementations and ongoing data operations
Process, validate, and reconcile eligibility, claims, enrollment, and member roster files
Develop and maintain dashboards, reports, and operational metrics
Create engaging, customer-facing reporting and analytics
Analyze healthcare claims, utilization, engagement, and outcomes data
Support data movement across Salesforce, Healthie, reporting systems, and customer platforms
Identify opportunities for automation and process improvement
Participate in customer meetings related to data, reporting, and implementations
Partner with operations, product, and engineering teams to solve business problems using data
Document workflows, reporting logic, and data processes