Data Analyst Pharmacy Data and Analytics

Advocate Health and Hospitals Corporation•Charlotte, NC

18h•Remote

About The Position

The Data Analyst in Pharmacy Data and Analytics analyzes data, workflows, and processes to design and implement software solutions. The role identifies, maps, measures, and improves clinical and workflow processes; develops process documentation; translates user requirements into functional and technical specifications; and configures and tests systems. The analyst also develops and delivers end-user training, communicates project status, manages application version upgrades, and works with technical staff, clients, providers, and leadership to implement applications and resolve related issues. The position supports pharmacy operations and may involve pharmacy automation. Its physical and working conditions can include substantial walking and standing, lifting and pushing loads, exposure to hazardous agents and body fluids, use of personal protective equipment, and travel between pharmacy locations.

Requirements

Bachelor’s degree in a related field such as computer science, applied statistics, applied mathematics, or data science, or equivalent knowledge.
Typically requires 3 years of experience in related fields such as informatics, data science, computer science, statistics, or business analytics.
For pharmacy automation support, registration or licensure with the state board of pharmacy as required by the state of employment.
For pharmacy automation support, certification through the Pharmacy Technician Certification Board (CPhT) or National Healthcareer Association (ExCPT).
Experience using applications, operating systems, and databases, including basic hardware, platform, connectivity, and interface knowledge.
Project management experience and ability to use project management software.
Ability to work with minimal supervision, balance multiple tasks, pay attention to detail, set priorities, and complete assignments on time while providing excellent customer service.
Organizational, analytical, problem-solving, and issue-resolution skills.
Strong written and oral communication skills.
Ability to work closely with healthcare application users, vendors, and technical professionals.
Demonstrated ability to translate user requirements into system specifications.
Understanding of change management practices and procedures.
Demonstrated understanding of technical components and how they relate to applications.
Ability to meet the stated physical requirements, operate necessary equipment, and travel between pharmacy locations.

Nice To Haves

Experience with data modeling.
Experience creating data pipelines.
Snowflake Cloud Engineering experience.
Python scripting experience.
Workflow automation experience.
Mastery of SQL.

Responsibilities

Analyze data, workflows, and processes to design and implement software solutions.
Identify, map, measure, and improve clinical and workflow processes.
Perform workflow analysis and prepare documentation using modeling techniques.
Develop and maintain process documentation, including requirements, specifications, and user manuals.
Translate user requirements into functional and technical design specifications.
Configure and test systems to meet requirements.
Develop and execute test plans, conduct testing phases, and document outcomes.
Create and deliver end-user training modules, evaluate training effectiveness, and assist users.
Communicate project status, manage application version upgrades, and ensure project timelines are met.
Collaborate with technical staff and clients to implement procedures and applications.
Consult with providers and leadership to resolve issues related to equipment and applications.

Benefits

Paid time off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Career development programs.
Premium pay, such as shift and on-call pay, based on the teammate's job.
Incentive pay for select positions.
Opportunity for annual increases based on performance.