Data Analyst

STI•Clinton, TN

About The Position

Join the team as an Administrative Services Assistant of Compliance, also known as a Training Data Analyst. The role supports training compliance for correctional officers across Tennessee by managing and analyzing training data, auditing records, and providing administrative and executive support. The position works with the TCI Learning Management System (LMS) and coordinates with the Training Division to monitor compliance, quality, staff development, and training effectiveness.

Requirements

  • Proven experience in data analysis, project management, and administrative support.
  • Strong proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
  • Excellent organizational and time-management skills to meet strict deadlines.
  • Superior communication and interpersonal skills for collaboration with internal and external stakeholders.

Nice To Haves

  • A bachelor's degree in Business Administration, Data Analysis, Criminal Justice, or a related field is preferred.
  • Previous experience in a compliance role within a regulatory or training environment is highly advantageous.

Responsibilities

  • Use the TCI Learning Management System (LMS) to mine and analyze data and verify that officers meet state-required training standards.
  • Audit customer-submitted information for accuracy and completeness and ensure compliance with state minimum training requirements.
  • Assist with projects related to staff training and development in coordination with the Training Division.
  • Conduct quality assurance checks on training delivery and documentation.
  • Monitor and report on staff development, including tracking hours of self-development activities.
  • Produce detailed reports and analyses concerning training compliance and effectiveness.
  • Monitor, report on, and track quality assurance trends in the LMS to support continuous improvement and compliance.
  • Create and implement quality assurance measures to assess and report on the success of specialized and major training events.
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