Data Analyst

CooperCompanies•Naperville, IL

5h•Remote

About The Position

CooperSurgical is a leading fertility and women’s healthcare company dedicated to supporting women, babies, and families. As a division of CooperCompanies, the company's purpose is to enable patients to experience life's beautiful moments. Their offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care. They offer over 600 clinically relevant medical devices, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship. Position Summary: We are looking for a Data Implementation Analyst to join CooperSurgical and help build Embryo Options, the first business of its kind to help guide patients through the process of storing cryopreserved embryos, eggs, and sperm. Embryo Options partners with IVF centers to educate and assist fertility patients with making disposition decisions for their cryopreserved tissue. The IVF center and Embryo Options partnership enables patients to conveniently pay storage fees online, as well as gain access to comprehensive educational content and the world's largest embryo donation platform. As more and more patients are freezing embryos, eggs, and sperm, our goal is to provide tools to fertility clinics that help their patients to navigate the complicated financial, legal, and ethical issues associated with cryopreservation. As a Data Analyst on the Embryo Options Customer Success, you will Own the integrity, usability and structure of customer data throughout the implementation and ongoing reporting. This individual serves as the bridge between raw data, internal systems, and customer facing outcomes while continuously improving data hygiene and reporting processes.

Requirements

2-4 years of experience in a Data Analyst role
Bachelor’s degree in Computer Science, MIS, or a related technical field
Deep expertise in data cleaning, SQL, and backend data work
Experience with Excel as well as a programming language like Python or Lua
High attention to detail, including experience with data validation techniques
Precise and effective communication skills for technical and non-technical audiences
Ability to understand the underlying needs of the business and drive impact in a fast-paced, ambiguous environment

Responsibilities

Own data ingestion, validation, and transformation processes
Clean, analyze, and transform clinic cryo-storage data from disparate, unstructured sources like Excel, Microsoft Access, SQL databases, and CSV
Work closely with our Customer Success team to communicate any data issues back to IVF clinics and EMR providers
Provide clear, reproducible analysis to help answer business questions for IVF centers and our product team
Collaborate with our product team to identify new application features that help IVF centers better understand their patient data
Act as data lead during customer implementations by maintaining clear documentation and timelines for data related workstreams
Partner directly with customers to understand current data structures, diagnose quality issues and set expectations on reporting capabilities.
Help define standards for clean data, documentation and identify opportunities for automation