Data Analyst

Entrust•Shakopee, MN

3d•$87,118 - $127,773•Hybrid

About The Position

The Data Analyst reports to the Manager of Data Analytics and supports Entrust’s Revenue Operations, Sales, Compensation, and Customer Success organizations by developing, maintaining, validating, and improving business reporting and analytics. The role partners with stakeholders across the organization to investigate data questions, maintain accurate customer and account mappings, support compensation-related reporting, troubleshoot reporting discrepancies, and turn business requirements into reliable analytical solutions. This hands-on analytics role combines business analysis, detailed data investigation, Tableau development, Excel-based analysis, source-system research, and stakeholder communication. The analyst owns and enhances reporting for metrics and areas including NRR, GRR, ACV, retention, sales performance, pipeline analytics, and customer analytics; builds scalable reporting processes; investigates complex contract and billing scenarios; and works with Business Intelligence teams to improve data sources, data quality, scalability, and alignment with changing business needs. This is a hybrid role requiring three in-office days per week at Entrust’s global headquarters in Minneapolis, Minnesota. The position is eligible for the company’s discretionary annual incentive plan. The anticipated starting base pay is $87,118–$127,773 per year in the primary posting location, with actual compensation based on location, education, skills, and experience.

Requirements

Bachelor’s degree in Data Analytics, Business, or a related field, and 5 or more years of experience working in data or analytical roles.
Advanced Excel skills, including the ability to efficiently analyze and reconcile large datasets when the data may be unclear.
At least 3 years of experience with Tableau or similar data visualization tools, such as MS Power BI, Looker, or Omni, and a solid understanding of data design best practices.
Ability to communicate business requirements effectively and clearly.
Experience creating reports in Salesforce.
Must be legally able to work in the United States and have unrestricted U.S. work authorization.

Nice To Haves

Familiarity with AI.
Experience developing SaaS-based metrics and reporting.
Experience working with Oracle eBusiness Suite, SAP Business Objects, Quicksight, and Power BI.
Experience partnering with BI or data engineering teams on data governance, data-quality, refresh, or integration issues.

Responsibilities

Own and maintain Tableau dashboards and reporting supporting NRR, GRR, ACV, retention, sales performance, pipeline analytics, and customer analytics, including ongoing enhancements.
Stay up to date with emerging trends and technologies in data management, business intelligence, and analytics, and recommend their adoption and integration into existing systems.
Communicate analytical findings clearly to stakeholders, explaining dashboard methodology, underlying data, assumptions, refresh timing, and known limitations; present and explain reporting to business users.
Develop repeatable and scalable processes that reduce manual work and improve the efficiency, integrity, and reliability of recurring reporting.
Investigate discrepancies across invoices, contracts, customer mappings, dates, transactions, products, and other source data, and determine their effects on downstream reporting.
Prioritize and translate business requirements into new or enhanced data solutions or services.
Monitor and optimize data-system performance, implementing proactive measures to address bottlenecks and improve efficiency.
Maintain and improve customer and sales-account mappings used in retention and compensation reporting, identify customers with missing assignments, and coordinate corrections with business stakeholders.
Work with Business Intelligence teams to architect, develop, and continuously improve data sources, ensuring data quality, scalability, and alignment with evolving business and reporting requirements.
Research complex contract and billing scenarios across source systems and in collaboration with Revenue Operations, Contracts, Business Intelligence, and other subject-matter experts.
Design, build, and maintain Tableau dashboards that provide actionable insights across business functions.
Engage in additional projects as assigned.