Data Analyst/Project Manager

City of New York•New York, NY

About The Position

The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with an operating budget of $3.3 billion and over 11,000 employees who manage and maintain 325 developments that house about 400,000 residents. NYCHA also operates the country’s largest Section 8 program, which provides rental assistance to about 200,000 additional people. The Environmental Health and Safety (EHS) department is responsible for analyzing, overseeing, and improving environmental health and safety at NYCHA. This includes issues relating to lead-based paint, mold, heating, pests, elevators, air quality, and other aspects of NYCHA’s physical environment that affect residents’ health or safety. EHS reports to NYCHA’s senior management and Board on these issues and makes recommendations for improvement. EHS fulfills this obligation through the extensive data and report management work conducted by the Analysis and Engagement Unit (AEU). As a key driver of data-driven decision-making, the Data Analyst/Project Manager will play a pivotal role in shaping analytical strategies and insights for the Analysis and Reporting Team. Reporting directly to the Administrator, the Data Analyst/Project Manager will work across all teams to provide support on various data technical projects, data analytics, and data quality activities, including building insightful PowerBI dashboards that assist in data-driven analysis. The ideal candidate will be a self-starter who can work independently and is comfortable working in a fast-paced, deadline-sensitive environment. This position requires a highly analytical and results-oriented professional who is an effective project manager, a strategic leader, and a skilled communicator with a strong problem-solving mindset. Additionally, they should possess a continuous improvement approach, balancing urgent priorities with long-term analytical advancements.

Requirements

A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Highly analytical and results-oriented professional
Effective project manager
Strategic leader
Skilled communicator with a strong problem-solving mindset
Continuous improvement approach
Self-starter who can work independently
Comfortable working in a fast-paced, deadline-sensitive environment

Nice To Haves

Experience with Power BI, Smartsheet, Excel, Python, SQL

Responsibilities

Build tools required to document the observations of the Specialists conducting inspections which includes EHS scoring model, ensure comprehensive gathering of business requirements is conducted and documented while also ensuring that there is a uniformity with taxonomies and data structure.
Develop targeted reports, EHS dashboards, and data visualization models that surface key information and trends related to the EHS oversight findings.
Shadow Business Unit Specialists in the field during oversight inspection to assist in creating documentation tools to capture real life inspection conditions.
Lead the planning and implementation of AEU projects ensuring projects are completed according to outlined objectives, and project timelines.
Create and maintain comprehensive project documentation, project tasks; minutes; actions items, including preparing project progress reports.
Prepare recurring and ad-hoc reports on EH&S program performance using Power BI, Smartsheet, and Excel, ensuring accurate and timely insights for senior management and Business Units. Develop interactive dashboards and data visualizations to enhance decision-making and stakeholder engagement.
Perform data wrangling, exploratory data analysis (EDA), ETL process, and advanced statistical modeling using Python, SQL, Power BI, Excel to derive actionable insights from EH&S data, enabling evidence-based decision-making and guiding the EH&S Officer in developing effective, data-driven program strategies for Authority-wide improvements.
Develop, optimize, debug, maintain data pipelines using Power BI and Smartsheet ensuring data integrity, performance, and security and apply predictive models to answer complex and nuanced questions about the EHS programs and anticipate future needs and behavior of the systems; prepare reports and briefing materials.
Assist with the establishment of performance metrics and reporting cycles.
Review portfolio data to identify anomalies and ensure timely corrections are made to ensure accurate reporting; escalate any unresolved discrepancies.
Ensure all data is validated doing a crosswalk of the exported results; supporting documentation; and submitted Activity Reports, in addition to conducting peer reviews.
Build and maintain a DQA report identifying user errors; DQA activities; other metrics required.
Provide DQA training to all users.
Ensure Data Discrepancies Log is maintained.
Ensure tools developed by AEU are functioning according to requirements, includes but not limited to; reviewing and monitoring data pipelines regularly; managing user permissions; managing product file storage and security, addressing Smartsheet Master sheet function limits; and automation workflow functions.
Assist with monitoring and maintaining EHS Power BI dashboards and ensure any system anomalies, defects, performance issues are identified, diagnosed, and resolved in timely manner.
Maintain Product Change Logs; includes tracking dashboard and checklists form versions.
Assist AEU Administrator and Deputy Director project manage department and agency wide projects that support EHS’ mission to improve environmental health and safety at NYCHA.
Liaise with the IT project Management Office (PMO) on EHS projects.
Build/Maintain EHS Master project status dashboard.
Perform special projects, ad-hoc analysis, and prepare relevant reports and presentations as assigned.