Data Analyst | Management Analyst 4

State of Washington•Thurston County – Tumwater, WA

19h•Hybrid

About The Position

The Washington State Department of Corrections Research and Data Analytics (RDA) team is searching for an agile, innovative, data master to join the Health Services Information team as a Data Analyst (Management Analyst 4). The goal of this position is to coordinate and conduct research, program evaluation, and data analytics for the Department, and to inform research partners, internal and external stakeholders, and other public policymakers on DOC efforts that enhance public safety. The Data Analyst develops recurring and ad hoc reports to provide timely and accurate data to Health Services Division leadership and operational staff to support decision making. You will also support the Health Services Division by providing analyses and recommendations for management solutions, reports, and presentations on divisional, agency and/or routine issues that have significant impacts to the entire Department. The candidate of choice will produce complex reports and data analyses that monitor and evaluate Health Services performance measures. The position identifies problems, analyzes operating difficulties, and provides professional technical analytical advice and consultation to executive management and operational/business on data-related issues. We are searching for a dedicated team member who is able to multitask and is excited about developing capacity for tracking data results, analyzing trends and preparing monthly, quarterly, and annual reports. If you are creative in defining and solving problems, eager to learn business operations of the DOC Health Services, engage in complex data extraction, analysis, and reporting on key performance measures, we encourage you to review the job posting and apply!

Requirements

Bachelor's degree in public administration, health care, sociology, criminal justice, social work, social sciences, Statistics/Analytics, or a relevant field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation. AND Four (4) or more years managing complex datasets and responding to research and/or policy-related inquiries OR Associate’s degree in a related field AND Six (6) or more years managing complex datasets and responding to research and/or policy-related inquiries. OR At least four (8) years of experience in managing complex datasets and responding to research and/or policy-related inquiries.
Demonstrates intermediate degree of skill structured query language (SQL or equivalent}, to include the use of complex joins, using multiple data sources, and developing stored procedures, tables, and views.
Demonstrates intermediate degree of skill with SQL Server Reporting Services (SSRS) and SQL Server Analysis Services (SSAS).
Demonstrates intermediate degree of skill with Microsoft Azure DevOps for project management and code repository functions, including work item tracking, backlog management, sprint planning, and Git-based version control.
Ability to explain complex or technical information using plain language, ask clarifying questions, and clearly and concisely emphasize key points.
Ability to work in a fast-paced environment with tight deadlines and a high degree of political sensitivity.
Able to work independently and as part of a team.
Intermediate proficiency in Microsoft Excel with at least three (3) years of experience to include Complex formulas PivotTables Charts/graphs Linking workbooks Exporting and importing data Analyzing data Troubleshooting formula errors
Intermediate proficiency in all other Microsoft Office Suite platforms: Word, PowerPoint

Nice To Haves

Previous experience in health care informatics
Leadership attributes: Able to lead a diverse group of employees towards a common goal.
Comfortable interacting with staff members at all levels of the agency.
High level of workload management including organization and prioritization of tasks.
Oral and written communication skills: Able to explain complex or technical information using plain talk principles. Actively listens to others, paraphrases, and asks clarifying questions and can clearly and concisely emphasize key messages.
Strong analytical skills: Demonstrates ability to identify opportunities for improving and streamlining work processes beyond specific assignment, focuses on outcomes, takes calculated risks. Able to embrace challenges in new and creative ways. Comprehends and can explain the purpose(s) of a particular project and how it relates to the agency's goals and priorities. Able to convey how business rules relate to counting rules.
Customer focus: Builds and maintains internal and external customer satisfaction with the services offered by the Health Services Informatics Anticipates customers' needs and understands customers' organization to be able to work through solutions readily.
Department of Corrections: Knowledge of corrections or criminal justice practices and research
Health Care: Working knowledge of medical terminology and national medical coding standards

Responsibilities

Independently develop, prepare analyses, and recommend data and business rules that support data needs, summaries, and reports
Identify data requirements of the request
Identify appropriate data source(s)
Identify appropriate platform for presentation (i.e. Excel, SQL Server Reporting Services, Power BI, etc.)
Leading and participating in the development and implementation of process improvement activities statewide to support quality assurance stemming from legislative directive, Office of the Correctional Ombuds Office, or internal DOC best practices
Practicing and applying continuous improvement methods and thinking to enhance quality assurance, to include researching to support evidence based best practices and setting up dashboards to allow Health Services to benchmark against entities.
Identifying data and develop data tracking systems
Working with the business to achieve long term data collection
Analyzing and reporting on data, provide process improvement recommendations to management
Developing and refining procedures for successful implementation
Contributing to problem solving efforts as identified and prioritized by agency leadership
Serving as a consultant in ongoing efforts to optimize the agency’s ability, along with Health Services ability to assess policies and practices
Collaborating with the Chief Quality Officer, Health Services Project Manager, and other clinical leadership to develop policies and procedures.
Partner with the Health Services Project Manager and Chief Quality Officer, along with other clinical leadership, to lead process improvements.
Producing complex reports and data analyses that sustain Results DOC, Your Washington, Coordinated Quality Improvement Plan (CQIP), National Commission on Correctional Health Care (NCCHC), and other local and statewide quality performance measures as identified and prioritized by agency leadership.
Performing other duties as assigned or required.