The Data Analyst IV will be part of the Bureau of Surveillance and Data Systems (BSDS), within the New York State Immunization Information System (NYSIIS) Program. This position will support the NYSIIS Consumer Access portal related inquiries. The incumbent will monitor support requests from users. This will include: (a) reviewing each request; (b) triaging the requests; (c) investigating in NYSIIS issues associated with each request; (d) conduct required analysis on the requests; (e) compose the responses; (f) respond to inquiries; and (g) conduct required analysis from NYSIIS and the tracking database to report on metrics related to BSDS response to these queries.
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Job Type
Full-time
Career Level
Mid Level