Data Analyst - Institutional Research

Tennessee Board of Regents•Town of Woodbury, NY

1d•Hybrid

About The Position

The IR Data Analyst develops data solutions that help Roane State Community College understand student outcomes, improve institutional operations, and make informed decisions. The role combines data analysis, business intelligence development, programming, and institutional research. The analyst develops data models, dashboards, reports, database queries, and analytical tools; conducts research and statistical analyses; and supports institutional, state, and federal reporting. Candidates may have backgrounds in data analytics, business intelligence, data science, institutional research, computer science, statistics, social science research, or related fields. This is a hybrid position based at the Harriman, Tennessee campus. Work-from-home flexibility is available at the supervisor’s discretion and in accordance with college policies and operational needs. The role requires some travel among Roane State locations, occasional in-state travel, and periodic travel to professional meetings or conferences.

Requirements

Bachelor’s degree in data science, statistics, computer science, information systems, social science, business, public administration, or a related field; or an equivalent combination of relevant education, training, and five years of experience working in a related field.
Experience working with databases and analyzing complex data.
Working knowledge of at least one analytical or programming language such as SQL, DAX, SAS, R, Python, or a comparable language.
Understanding of quantitative research methods, including research design and statistical analysis.
Strong analytical, problem-solving, organizational, and communication skills.
Ability to exercise discretion and appropriately handle sensitive institutional data.
Ability to translate business and research questions into appropriate data models, analyses, dashboards, and technical solutions.
Knowledge of relational databases, data cleaning, data transformation, data validation, and analytical workflows.
Knowledge of quantitative research design, descriptive and inferential statistics, and responsible interpretation of findings.
Ability to evaluate data limitations and communicate conclusions without overstating what the evidence supports.
Ability to learn new analytical tools, programming languages, and data systems as institutional needs evolve.
Excellent written, verbal, and visual communication skills.
Ability to manage multiple projects and deadlines with accuracy and attention to detail.
Ability to work independently while collaborating effectively with faculty, staff, administrators, and technical personnel.

Nice To Haves

Experience developing dashboards and analytical solutions using Power BI, Tableau, or a comparable business intelligence platform.
Intermediate to advanced proficiency in SQL or another database query language.
Experience with one or more analytical or programming languages such as DAX, R, Python, SAS, or comparable tools.
Experience with data modeling, data transformation, database design, or development of data marts.
Experience conducting statistical analyses or applying quantitative research methods.
Experience working with higher education, government, or other complex administrative data.
Experience communicating analytical findings to nontechnical audiences.
Graduate education in a relevant quantitative, technical, social science, or research-oriented field.

Responsibilities

Design, develop, and maintain dashboards, data models, reports, and other analytical tools supporting institutional decision-making and operational effectiveness.
Develop database queries and programs to extract, transform, integrate, analyze, and present institutional data.
Collaborate with users to define business, research, and reporting needs and translate them into technical solutions.
Develop, test, document, maintain, and enhance applications and analytical products as institutional needs change.
Create clear, accessible visualizations and interfaces for technical and nontechnical audiences.
Conduct research and analyze data for information requests, institutional projects, planning, and evaluation.
Apply appropriate research designs and statistical methods when developing analyses, surveys, data products, and reports.
Create and query databases, conduct descriptive and inferential analyses, and develop surveys for institutional research and evaluation.
Prepare and validate data for required state and federal reporting and assist with data-quality and compliance processes.
Respond to requests for institutional information and communicate findings, limitations, and implications to College stakeholders and external agencies.
Support grant development and reporting through data analysis and evaluation.
Manage technical and logistical processes for student evaluations of faculty, including scheduling, troubleshooting, data processing, and distribution of results.
Develop and maintain web-based tools and content used to communicate institutional information.
Collaborate with the Director of Institutional Research and other College personnel on research, reporting, analytics, and data-development projects.
Participate in professional development, meetings, and College committees as requested.
Perform other duties as assigned in support of Institutional Research operations and the College’s mission.