Data Analyst

University of North Carolina System • Raleigh, NC

2d • Hybrid

About The Position

The Data Analyst II is a member of the North Carolina State Education Assistance Authority’s Data Analytics team and reports to the Deputy Director for Data Analysis and Research. The role supports NCSEAA’s data analysis and research, with a primary focus on the statewide Advise NC program, which helps students prepare for, apply to, and pay for postsecondary pathways. The analyst works with data from multiple sources to produce reports and dashboards that inform strategy, policy, and institutional decisions involving college access, higher education financial aid, and nonpublic K–12 scholarships and grants.

The position requires understanding of North Carolina education programs and experience collecting, interpreting, and analyzing institutional and program data. It may be eligible for a hybrid work arrangement under System Office policy. UNC System employees are generally required to reside in North Carolina within a two-hour commuting distance of their assigned duty station.

Requirements

• Master's or bachelor's degree and at least 4 years of data analytics experience, or a combination of related education and experience in substitution.
• Strong analytical, critical-thinking, problem-solving, and communication skills.
• Experience with relational databases, data retrieval and statistical packages, and data visualization software; SAS and Tableau are required.
• Ability to work as part of a team and communicate effectively with technical and non-technical audiences.
• Strong customer-service skills, attention to detail, and commitment to accuracy and confidentiality.
• Skill in managing and conducting advanced analysis of educational data.
• Ability to plan and manage multiple projects simultaneously within time constraints.

Nice To Haves

• Advanced analytical, statistical, and/or research training.
• Experience working in a higher education institution, system office, or state-level higher education agency.
• Subject-matter expertise in institutional research reporting areas such as financial aid, student enrollment, academic programs, admissions, facilities, or human resources.
• Knowledge of higher education policy issues, data reporting systems, federal and state reporting requirements (North Carolina experience preferred), and SACS accreditation.
• Knowledge of FERPA and state student privacy and data security laws; experience with data governance and familiarity with processes for sharing data with varied audiences.
• Experience with metadata management.
• Experience writing or editing process documentation or instruction manuals.

Responsibilities

• Support Advise NC data analysis and research by preparing reports, tracking key success metrics, developing supporting materials, and responding to ad-hoc data requests.
• Respond to research requests from the Executive Director and other Authority leaders concerning higher education financial aid programs and nonpublic K–12 scholarships and grants.
• Maintain projection models to inform scholarship and grant award decisions.
• Translate complex data and issues into audience-appropriate analytical reports, data visualizations, summaries, and talking points, often under tight deadlines.
• Prepare reports, dashboards, and written materials for internal leadership, the Board of Directors, and external stakeholders.
• Support data governance initiatives, including detailed documentation, data quality control, and implementation of a comprehensive data warehouse.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level