Data Analyst I

Commonwealth of Massachusetts•Boston, MA

About The Position

The Department of Transitional Assistance (DTA) is seeking qualified applicants for the position of Data Analyst I for Quality Management. The ideal candidate will analyze policy, and financial and operational data from a wide range of data sets to produce informed operational and policy decisions. They will foster data integrity, promote transparency, and compile and communicate analyses and findings to non-technical leadership to minimize anecdotal responses in favor of data-driven solutions. DTA attracts people passionate about public service, who love to work in a fast-paced environment, and who are committed to diversity, equity, and inclusion.

Requirements

Knowledge of and ability to perform data analysis and apply query design principles, data visualization, and/or statistical analysis using statistical techniques.
Knowledge of data analytics and business intelligence techniques and technical tools to source, organize, and manipulate data to drive decisions and provide insights.
Ability to problem solve, use deductive and inductive reasoning, and apply critical thinking skills to complex matters.
Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Ability to use data analysis and business intelligence to interpret trends to support organizational activity.
Ability to prepare recommendations, reports and revisions based on business data analytics.
Ability to communicate effectively and build relationships with colleagues, superiors, and internal and external stakeholders.
Knowledge of the methods and principles of statistical report writing and documentation.
Knowledge of project management and business planning.
Ability to adapt to new tools and concepts in the field of Data Analytics.
Ability to exercise sound judgment.

Nice To Haves

Knowledge of agency programs, policies, and business processes.
Proficiency with agency-specific data systems.
Advanced reporting and dashboard development techniques.
Understanding of state and federal reporting requirements.

Responsibilities

Intake requests for information and collaborate with requesters to determine business objective or problem statement.
In collaboration with requesters, decide what, how much, and with whom, data should be shared.
Develop reports and queries to extract data from various data warehouses and other sources using SQL, API, etc.
Analyze data to identify patterns and trends in data sets using statistical or other techniques.
Verify data for accuracy by conducting code walk-throughs, reviewing data patterns, reports, and performance indicators to locate and correct code and process problems, or inaccuracies in raw source data.
Test and validate solution requests prior to implementation.
Generate reports, visuals, and presentations.
As needed, conduct advanced predictive analytics, forecast modeling, and cost-effectiveness analysis to support business decisions across the agency.