Data Analyst, Government

Thomson Reuters•Frisco, TX

7d•$74,200 - $137,800•Hybrid

About The Position

Data Analyst, Government Are you ready to unlock the power of data to drive business growth and inform strategic decisions in the Government sales channel? We're looking for a talented Data Analyst to join our team in the Government sales channel, specifically in the legal and risk field. As a Data Analyst, you'll play a critical role in collecting, cleaning, analyzing, and interpreting large datasets to identify patterns, trends, and insights that will inform business decisions and improve processes. As a key member of our team, you'll be responsible for driving business growth, improving customer retention, and granting valuable insights to various stakeholders who support the Government sales channel inside Thomson Reuters. You'll work in a dynamic environment, responding to the evolving Government market and internal processes, tools, and commercial strategies. Join Our Team If you're excited about the opportunity to work with data to drive business growth and inform strategic decisions, we'd love to hear from you. Please apply with your resume and a cover letter that highlights your experience and qualifications for the role. About the Role In this opportunity as a Data Analyst, you will: Streamlining Data Insights: Streamlining data collection methods to create automated and easy-to-use dashboards and reports that provide insights across multiple business pillars, including sales and retention analysis, customer behavior metrics, and commercial analysis. Informing Leadership Decisions: Compiling and analyzing data to produce reports that facilitate cross-functional understanding and collaboration between Legal, Risk, and other business pillars, ultimately informing leadership decisions that drive business outcomes and mitigate risk across the government business. Maintaining Data Systems: Maintaining data systems by addressing errors, monitoring performance, and ensuring data quality and integrity, specifically around customer data. Analyzing and Interpreting Data: Analyzing and interpreting collected data to identify trends and patterns, and presenting findings in a format that is easily understandable by stakeholders. Improving Customer Insights: Improving and refining customer tagging and segmentation to enhance analysis, reporting, and business decision-making. Driving Data-Driven Decision-Making: Collaborating with stakeholders to identify areas for improvement, drive data-driven decision-making, and design solutions to meet business objectives, with a focus on ongoing process optimization and refinement. Leveraging Advanced Tools: Developing an in-depth understanding of business partner needs and leveraging experience with AI, automation, or advanced tools to improve workflows, business outcomes, and future state objectives.

Requirements

2+ years of experience as a Customer Data Analyst or equivalent experience in data or business analytics.
Interprets data to identify customer behavior and preferences, and creates interactive and static visualizations to convey complex insights.
Quickly learns and applies new technologies, and has experience with data analysis and visualization tools.
Manages multiple projects simultaneously, ensuring timely delivery, and meets deadlines while maintaining quality under pressure.
Possesses strong communication, problem-solving, and adaptability skills, with the ability to influence and persuade colleagues, customers, and stakeholders, and take ownership of projects independently.

Nice To Haves

Bachelor's degree in Computer Science, Math, Statistics, Analytics, Finance, or related field.
Commercial or revenue-focused experience in B2B environments, revenue operations, or Go-To-Market operations.
Proficiency in MS Office (Excel, Word, PowerPoint) and MS Teams.
Strong experience with data analysis tools, including Tableau, PowerBI, and Alteryx
Familiarity with the following technologies is beneficial: Python, SQL, SAP, and Business Objects

Responsibilities

Streamlining data collection methods to create automated and easy-to-use dashboards and reports that provide insights across multiple business pillars, including sales and retention analysis, customer behavior metrics, and commercial analysis.
Compiling and analyzing data to produce reports that facilitate cross-functional understanding and collaboration between Legal, Risk, and other business pillars, ultimately informing leadership decisions that drive business outcomes and mitigate risk across the government business.
Maintaining data systems by addressing errors, monitoring performance, and ensuring data quality and integrity, specifically around customer data.
Analyzing and interpreting collected data to identify trends and patterns, and presenting findings in a format that is easily understandable by stakeholders.
Improving and refining customer tagging and segmentation to enhance analysis, reporting, and business decision-making.
Collaborating with stakeholders to identify areas for improvement, drive data-driven decision-making, and design solutions to meet business objectives, with a focus on ongoing process optimization and refinement.
Developing an in-depth understanding of business partner needs and leveraging experience with AI, automation, or advanced tools to improve workflows, business outcomes, and future state objectives.

Benefits

Flexible vacation
two company-wide Mental Health Days off
access to the Headspace app
retirement savings
tuition reimbursement
employee incentive programs
resources for mental, physical, and financial wellbeing
market competitive health, dental, vision, disability, and life insurance programs
competitive 401k plan with company match
competitive vacation, sick and safe paid time off
paid holidays (including two company mental health days off)
parental leave
sabbatical leave
optional hospital, accident and sickness insurance paid 100% by the employee
optional life and AD&D insurance paid 100% by the employee
Flexible Spending and Health Savings Accounts
fitness reimbursement
access to Employee Assistance Program
Group Legal Identity Theft Protection benefit paid 100% by employee
access to 529 Plan
commuter benefits
Adoption & Surrogacy Assistance
Tuition Reimbursement
access to Employee Stock Purchase Plan