DashMart Team Member - Woodbridge

DoorDash High Volume•Woodbridge, VA
•Onsite

About The Position

DashMart, a local-fulfillment center owned and operated by DoorDash, fulfills convenience, grocery, retail, and prepared-food orders in a physical store for Dashers to deliver. DashMart Team Members support daily operations in a fast-paced, physical environment, helping maintain inventory and product quality, prepare and stage orders, communicate with customers, and keep the warehouse organized and safe. Depending on the site, the role may also include coordinating Dashers and Runners or assisting with light food preparation. AM, PM, and overnight shifts are available.

Requirements

  • Strong communication skills, willingness to learn, and problem-solving ability.
  • Ability to thrive in a team environment and perform a variety of duties.
  • Customer-facing experience and an interest in delighting customers.
  • Ability to stand and perform warehouse duties, including lifting up to 50 pounds depending on site requirements, with or without accommodations.
  • High school diploma or GED equivalent.
  • Must be at least 18 years of age.

Nice To Haves

  • Experience in retail, customer service, food and beverage, administrative, healthcare, or a similar industry involving a variety of tasks.
  • Basic kitchen skills or willingness to learn them for sites where food preparation applies.

Responsibilities

  • Accurately receive and stock inventory, account for products, and safeguard inventory against loss or theft.
  • Monitor product quality and freshness, rotate products properly, and follow HACCP, food-handling, and spoilage-management processes.
  • Use smartphone-like technology to scan packages, pick and stage orders, and hand orders off to Dashers.
  • Communicate clearly and pleasantly with customers through the app when substitution approvals are needed.
  • Follow DashMart safety and security standards and complete assigned cleaning and warehouse-organization tasks.
  • Contribute to a positive team environment, share relevant ideas and challenges, and interact professionally and respectfully with team members and customers.
  • Where applicable, guide Runners and Dashers to pickup locations; direct traffic and collect racks and carts in the parking lot.
  • Where applicable, assist with light preparation of hot or cold foods and pre-package food items for staging and delivery.

Benefits

  • Paid time off and paid sick leave.
  • Gym membership reimbursement up to $75 per month.
  • Monthly DashPass subscription; full-time employees also receive access to Lyft discounts.
  • Medical, dental, and vision benefits starting on Day 1 for full-time employees.
  • Employee Assistance Program.
  • Career advancement opportunities.
  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Wellness benefits and wellness expense reimbursement.
  • Commuter benefits match.
  • 11 paid holidays.
  • Disability and basic life insurance.
  • Family-forming assistance.
  • Mental health program.
  • Hourly vacation accrual of about one hour per 25.97 hours worked and paid sick time accrual of one hour per 30 hours worked.
  • Opportunity for pay increases twice a year based on performance.
  • For overnight hours from 10 p.m. to 6 a.m., pay includes a $2 increase.
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