DAS Technician

Mobile Communications America Inc•Houston, TX

About The Position

MCA is seeking an experienced DAS Technician in the Houston, Texas area to support its In-Building Wireless Solutions team within the Data Division. The technician supports Advanced and Lead Technicians and assists with installation, maintenance, troubleshooting, and service of distributed antenna system (DAS) equipment in commercial and residential settings. Work sites may include stadiums, motor speedways, hospitals, schools, office buildings, and multi-family homes. The role also monitors DAS system health and performance, responds to service tickets and alarms, and coordinates with carrier and OEM resources and internal project and managed-services teams. Travel as needed to support company and customer needs. The position has first-shift hours Monday through Friday, with occasional second- or third-shift work and weekends depending on project schedules; on-call availability is required for critical systems.

Requirements

At least 1 year of technical experience, or a combination of related education and experience.
Willingness to learn new technology, design plans, and bills of material.
Hands-on experience with project-specific OEMs.
Ability to work flexible shifts and adapt to technologies and equipment used in public safety and wireless communications.
Ability to read and understand technical drawings and schematics.
Ability to work in a fast-paced environment, establish priorities, work independently and as part of a team, and pursue objectives with some supervision.
Professional communication and interpersonal skills.
A proven track record of reliability, integrity, and responsibility.
Ability to work indoors and outdoors in heat, cold, wet, humid, dry, and arid conditions.
Ability to frequently stand, walk, sit, handle objects, tools, or controls, reach, climb stairs, talk, hear, use personal protective equipment, lift items from the floor and overhead or waist level, bend, use near vision for reading and computer work, work outdoors, move equipment weighing up to 50 pounds, and position oneself to maintain computers or other equipment.
Ability to occasionally ascend and descend a ladder and operate a motor vehicle.
Ability to handle semi-frequent stressful conditions.

Responsibilities

Support Advanced and Lead Technicians during projects.
Install project-specific components and equipment in accordance with manufacturer and company standards.
Assist with installation and support of coaxial, fiber, Cat 5/6, and other cable types in commercial and residential environments.
Use basic hand and power tools and work professionally at job sites.
Assist with installations in a variety of buildings, including stadiums, motor speedways, hospitals, schools, office buildings, and multi-family homes.
Maintain a safe, clean work area and keep tools orderly.
Perform quality work to maintain customer confidence.
Monitor the health and performance of assigned DAS systems to ensure KPIs are met and maintenance and repairs are completed within Service Level Agreements.
Receive, act on, update, and resolve tickets related to DAS troubles and service requests.
Interface with carrier and OEM resources as needed.
Perform Engineering C&I as necessary and respond to service requests and alarms.
Work with the market Project Manager to ensure due-outs are completed and respond to the Managed Services team Manager as needed.
Provide reports to both teams as required by the assignment.
Travel as necessary to support company and customer needs.
Be on call for critical systems; perform maintenance as required.