DAS Technician

Mobile Communications America•Houston, TX

About The Position

MCA is seeking an experienced DAS Technician in the Houston, Texas area to support its In-Building Wireless Solutions team in the Data Division. The technician supports project installation and service work, including installing project-specific components and equipment to manufacturer and company standards, assisting with cable installation, and helping complete work in a range of commercial and residential buildings. The role also oversees the health and performance of assigned DAS systems, responds to trouble and service tickets, and coordinates with carrier and OEM resources as needed. The technician works with project and managed services teams, performs reporting as assignments require, and helps ensure work is completed safely, professionally, and within applicable service-level agreements. The position involves travel as necessary, on-call coverage for critical systems, and a primarily first-shift schedule with occasional second- or third-shift work and weekends depending on project schedules.

Requirements

At least 1 year of technical experience, or a combination of related education and experience.
Willingness to learn new technology, design plans, and bills of material.
Hands-on experience with project-specific OEMs.
Ability to work flexible shifts and adapt to technologies in public safety, wireless communications, and equipment.
Ability to read and understand technical drawings and schematics.
Ability to work in a fast-paced environment, establish priorities, work independently and as part of a team, and proceed with objectives with some supervision.
Ability to interact and communicate professionally.
Proven reliability, integrity, and responsibility.
Ability to use basic hand and power tools.
Ability to meet the physical and environmental requirements of the position, including frequent movement of equipment weighing up to 50 pounds, occasional ladder use, and outdoor work in varied conditions.
Ability to travel as necessary to support company and customer needs.

Responsibilities

Support Advanced and Lead Technicians during projects.
Install project-specific components and equipment in accordance with manufacturer and company standards.
Assist with installation and support of coaxial, fiber, Cat 5/6, and other cable types in commercial and residential environments.
Assist with installations in buildings such as stadiums, motor speedways, hospitals, schools, office buildings, and multi-family homes.
Maintain a safe, clean work area and keep tools orderly.
Perform work professionally and maintain customer confidence through quality work.
Oversee the health and performance of assigned DAS systems, ensure KPIs are met, and make sure required maintenance and repairs are completed within Service Level Agreements.
Receive, act on, update, and resolve tickets related to DAS troubles and service requests.
Interface with carrier and OEM resources as needed.
Perform Engineering C&I as necessary and respond to service requests and alarms.
Work with the market Project Manager to ensure due outs are completed and respond to the Managed Services team Manager as needed.
Provide reporting to the project and managed services teams as required by the assignment.
Travel as necessary to support company and customer needs.
Provide on-call coverage for critical systems; perform maintenance as required.