DAS Sales Practitioner

Black Box•United States,

13h

About The Position

The DAS Sales Practitioner provides technical guidance on DAS products to deployment engineering and sales engineering teams, evaluates products for inclusion in the DAS portfolio, and supports the introduction and integration of new products across the organization. The role works with logistics, programmers, the PMO, WiFi engineering, other technical teams, and Product Line Management to maintain accurate tools, pricing, design materials, and product integrations. The position participates in customer and service provider design reviews to confirm proposed solutions meet contractual criteria, then communicates new information to engineering managers and sales engineers. It also supports continuous improvement in service delivery and client experience, builds collaborative relationships across the organization, develops talent and succession plans, and achieves leadership-established performance targets. The practitioner assumes engineering responsibilities during an engineering manager’s absence and performs other duties as assigned.

Requirements

Bachelor’s degree or equivalent relevant experience.
Minimum of 10 years of experience in the wireless industry.
Demonstrated ability to clarify goals and objectives, build team commitment, analyze progress, and identify process and employee knowledge or skills improvements.
Ability to expand and apply market and industry benchmarking knowledge, and identify, recommend, and implement best practices, methodologies, analytics, and industry trends.
Excellent personal management skills and ability to motivate a team to achieve results.
Ability to influence and inspire action through strong decision-making skills.
Understanding of how change affects employees and ability to use strategies to reduce organizational risk.
Ability to work effectively across functional groups to optimize product and service offerings, create a seamless client experience, and resolve issues.
Ability to identify talent and build employee skills and capabilities.
Strong problem-solving skills to influence decision-making effectively.
Proficiency with MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, ERP, service delivery management systems such as ServiceNow, and cloud-based technology systems.

Nice To Haves

Experience in a Professional Service or Managed Service Provider environment.

Responsibilities

Educate and provide technical guidance on DAS products to deployment engineering and sales engineering groups.
Evaluate new products and determine their suitability for the DAS group portfolio.
Ensure new products are introduced into the organization and coordinate with logistics to obtain pricing.
Work with programmers to keep internal tools accurate and up to date.
Attend customer and service provider design review meetings, verify proposed solutions meet contract criteria, and share new information with engineering managers and sales engineers.
Coordinate with WiFi engineering to support seamless integration of systems that include DAS and WiFi.
Work with the PMO to integrate new DAS and WiFi products into engineering and PMO tools, including the Bill of Materials tool and customer design review documents.
Work with technical groups and Product Line Management to integrate new and future company product lines.
Recommend and support improvements that simplify, automate, and enhance service delivery operations and client experience.
Foster collaborative working relationships across Black Box operations and departments to execute deployment engineering functions and company priorities.
Build team bench strength and lead succession planning by identifying, developing, and promoting high-potential talent.
Achieve performance targets established by leadership for applicable Key Performance Indicators.
Perform engineering responsibilities during an engineering manager’s absence.
Perform other duties as assigned by management.