DAPO Specialist (Pharmacy) - Remote US
Gainwell Technologies LLC•Any city, OH
•$30,500 - $41,600•Remote
About The Position
The DAPO Specialist supports Gainwell’s healthcare program operations by reviewing, validating, and updating provider and pharmacy-related records to ensure accuracy, compliance, and high-quality service delivery. This role is detail-driven and process-oriented, involving structured workflows, data entry, and documentation tasks that align with state Medicaid requirements and internal performance standards. The ideal candidate is dependable, analytical, and comfortable working in a fast-paced, remote environment.
Requirements
- Active Certified Pharmacy Technician (CPhT) certification (PTCB or ExCPT) required.
- Strong attention to detail, accuracy in data entry, and ability to follow structured procedures.
- Proficiency with Microsoft Office applications and comfort navigating multiple systems.
- Strong written and verbal communication skills and the ability to work independently in a remote environment.
- Remote position requiring reliable high-speed internet (minimum 24 Mbps download / 8 Mbps upload).
Nice To Haves
- 1–4 years of experience in healthcare operations, provider data, pharmacy tech work, retail pharmacy, claims, or similar environments — experience is preferred but not required.
Responsibilities
- Processing DAPO work items, provider updates, and pharmacy-related data changes accurately and within required timeframes.
- Reviewing provider records for completeness, discrepancies, and compliance with state and federal guidelines.
- Following defined workflows to resolve issues and escalate complex cases when needed.
- Documenting all actions clearly in accordance with audit, contract, and policy requirements.
- Partnering with internal teams to support accurate provider information across all operational systems.
Benefits
- Medical coverage
- Prescription drug coverage
- Dental coverage
- Vision coverage
- Life insurance
- Employee discounts
- Employee Assistance Program (EAP)
- Flexible vacation policy available after 90 days of employment (with manager approval for exceptions)
- 401(k) employer match
- Educational assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
