Damage Prevention Technician
SAM, LLC•Cleveland, OH
•Onsite
About The Position
As a Damage Prevention Field Technician, you will be on the front lines of ensuring public safety and protecting critical underground infrastructure. This hands-on role requires frequent interaction with contractors, homeowners, and utility providers, ensuring that all excavation activities comply with industry standards and the 811 dig law.
Requirements
- High school diploma or equivalent required
- Previous experience in utility location/damage prevention is required
- Strong communication and interpersonal skills to effectively interact with contractors, homeowners, and stakeholders
- Ability to work independently in the field, problem-solve, and adapt to changing conditions on job sites
- Valid driver’s license
Nice To Haves
- Familiarity with 811 dig laws and safe excavation practices is preferred, but training will be provide
Responsibilities
- Conduct regular field inspections at active job sites to ensure compliance with 811 dig laws and safe excavation practices
- Communicate effectively with contractors, homeowners, and utility representatives to provide guidance on preventing damage to underground utilities
- Identify, locate, and mark utility lines and other underground infrastructure as needed for safe digging operations
- Assist in resolving any discrepancies with utility markings and coordinate corrections to ensure accuracy
- Document field activities, inspections, and interactions thoroughly using company-provided software or logs
- Perform routine quality checks to verify the accuracy of utility markings and adherence to safety protocols
- Maintain and perform operator-level maintenance on assigned tools, equipment, and vehicles
- Respond to emergency requests or urgent job site needs to mitigate risk or resolve issues
- Collaborate with team members to support ongoing safety initiatives and improve overall damage prevention practices
- Perform additional duties and tasks as assigned by management
Benefits
- BlueCross BlueShield health insurance coverage begins the month after your hire date
- Free Vision + Dental plans for employees
- company-paid premiums for Long-term disability/Life Insurance
- HSA + FSA plans
- SAM Cares program focused on holistic well-being
- Employee Referral Rewards Program of $1K, $2,500 or $5K
- Fidelity retirement plans with a 5% company match
- tuition reimbursement
- optional cellphone stipend
- Paid time off including vacation/sick/holidays
- parental leave to support families
- Customized career development plan for licensing and certifications
- Project Manager Business Academy
- CAD Training Program
- Individual Development Plans/Career Check-Ins
- SAM WINS - our initiative for women-focused leadership and development
- Milestone Anniversary Recognition
- SAMbassador mentorship program
- Access to “Perks at Work” for discounts on wellness + travel + leisure and everyday purchases
- company-sponsored events
- free office snacks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
