Dairy Clerk

Hy-Vee, Inc. • West Des Moines, IA

9d

About The Position

The Dairy Clerk rotates and replenishes merchandise, maintains product quality, and provides courteous, friendly, and efficient service to customers and team members. The role involves unloading and storing deliveries, facing merchandise, maintaining clean and organized department and storage areas, and building and replenishing end-cap displays. The Dairy Clerk follows department and company guidelines for hygiene, dress, and workplace practices, and reports to work as scheduled and on time. The position has daily contact with suppliers, vendors, and customers. Employment is contingent on successful completion of a pre-employment drug screen.

Requirements

• Less than high school education or equivalent experience.
• Six months or less of similar or related experience.
• Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
• Ability to perform simple addition and subtraction, copy figures, and count and record information.
• Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
• Ability to exert up to 50 pounds of force frequently and up to 10 pounds constantly to move objects.
• Visual clarity at distances from less than 20 inches to less than 20 feet, with or without correction, and depth perception.
• Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
• Successful completion of a pre-employment drug screen.

Responsibilities

• Provide prompt, efficient, friendly customer service, showing care, concern, and patience in customer interactions.
• Smile and greet customers throughout the store and learn and use customers’ names when possible.
• Assist customers by helping them find products, reaching out-of-reach products, loading or unloading heavy items, and relaying suggestions or requests.
• Answer telephone calls promptly and provide helpful service.
• Rotate and replenish merchandise and ensure product quality standards are met.
• Unload trucks and place products in appropriate storage areas.
• Face merchandise.
• Clean the department, including cases and floors.
• Build end-cap displays and replenish them through the week as needed.
• Order products and supplies requested by the department manager.
• Keep storage areas organized, floors safe and nonslippery, and temperatures constant and correct.
• Follow department and company guidelines for personal hygiene and dress, as well as company policies and store guidelines.
• Report to work as scheduled and on time.
• Participate in monthly and quarterly physical inventories.
• Check invoices against delivered products when asked.
• Assist in other areas of the store as needed and perform other job-related duties and special projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed