Dairy Clerk

Hy-Vee•Dubuque, IA

10d

About The Position

The Dairy Clerk is responsible for rotating and replenishing merchandise, maintaining product quality, and keeping the dairy department clean and organized. The role also involves unloading and storing products, facing merchandise, building and filling end-cap displays, and ordering products and supplies when requested by the department manager. The Dairy Clerk provides courteous, friendly, and efficient service to customers and team members. This includes greeting customers, helping them locate or reach products, assisting with heavy items, responding to requests and suggestions, and answering telephone calls. The position requires following company and department policies, maintaining personal hygiene and dress standards, and reporting to work as scheduled and on time.

Requirements

Less than a high school education or equivalent experience.
Six months or less of similar or related experience.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform simple addition and subtraction, copy figures, count, and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Ability to perform medium work, exerting up to 50 pounds of force frequently and up to 10 pounds of force constantly to move objects.
Visual clarity at distances from less than 20 inches to less than 20 feet, with or without correction, and depth perception.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, friendly, and courteous customer service to customers and team members.
Greet customers, learn and use their names when possible, and help improve their shopping experience.
Assist customers with locating or reaching products, handling heavy items, and conveying suggestions or requests.
Answer telephone calls promptly and provide helpful service.
Rotate and replenish merchandise and ensure products meet quality standards.
Unload trucks and place products in the appropriate storage area.
Face merchandise and build and replenish end-cap displays as needed.
Order products and supplies as requested by the department manager.
Maintain department cleanliness, including cleaning cases and sweeping floors.
Keep storage areas organized, floors safe, and temperatures constant and correct.
Follow department and company guidelines for personal hygiene, dress, and other policies.
Report to work as scheduled and on time.
Participate in monthly and quarterly physical inventories.
Check invoices against delivered products when asked.
Assist in other store areas and perform other related duties and special projects as required.