Dairy Associate

Harmons•Lehi, UT

5d•Onsite

About The Position

The Dairy Associate ensures the quality, freshness, and assortment of products in the dairy department. The position receives, stocks, and rotates dairy products, assists with product ordering and special orders, and provides excellent customer service. The associate maintains inventory levels, pricing accuracy, signage, cleanliness, and department appearance while following store and departmental policies. The work is generally performed in a store environment, with possible frequent exposure to cold, slippery, and wet conditions.

Requirements

A high school diploma or GED is preferred, or a combination of education, experience, and training that provides the required knowledge and abilities.
Excellent organization and planning skills.
Solid verbal and listening communication skills for effective communication with customers and associates.
Ability to accept constructive review and be accountable for individual and team success.
Ability to be product-minded, customer-minded, personnel-minded, detail-oriented, forward-focused, and consistent.
Ability to interpret policies and procedures.
Basic math skills.
Understanding of product rotation.
Enjoy working with and handling dairy products.
Passion for customer service.
Integrity, a positive attitude, mission-driven approach, self-direction, and commitment to Harmons’ mission and collaborative work.
Ability to work weekends, evenings, and holidays.
Ability to regularly grasp, push, pull, carry, stoop, twist, crouch, and reach; perform repetitive tasks requiring eye, hand, and foot coordination; and hear and respond to customer inquiries.
Ability to stand, walk, and bend throughout the workday and maneuver objects weighing up to 50 pounds.

Nice To Haves

High school diploma or GED.

Responsibilities

Follow established departmental and store policies and procedures.
Ensure the quality and freshness of products and services provided by the dairy department.
Maintain appropriate product assortment and inventory levels.
Confirm pricing accuracy and signage, with particular attention to advertised items.
Clean and sanitize the dairy department daily and maintain company appearance standards.
Provide excellent customer service.
Receive, store, stock, and rotate dairy products, including milk, eggs, juice, yogurt, and butter.
Remove out-of-date products from dairy shelves.
Assist the Dairy Manager with ordering products based on past and projected sales.
Complete assigned tasks efficiently and in a timely manner.
Set a professional and positive example for others.
Assist as needed to support the success of the store as a whole.
Perform other job-related duties as assigned.