Daily Revenue Clerk (FT)

Grand Traverse Resort•Acme, MI

13d•Onsite

About The Position

The Daily Revenue Clerk, under the direction of the Resort Operations Controller, is responsible for processing the Resort’s revenue audit on a nightly basis. This position is accountable for recording and maintaining the daily transactions incurred by the various resort departments, recording and distributing the daily statistics to appropriate departments and/or key employees as directed, and assists the Accounting team as needed.

Requirements

High school diploma or GED required
Prior accounting office experience preferred
College courses in accounting or related fields helpful
Strong computer skills in Excel and Word
Calculator skills a must
Must have proper listening skills
Must have strong written and verbal communication skills
Must be able to maintain patience and professional attitude when dealing with issues that may arise
Must have the ability to comfortably handle confrontation
Must have ability to manage, maintain and hold private highly confidential information
Must be able to work independently and have exceptional problem-solving skills
Must possess strong time management skills with little supervision
Must have the ability to multitask and work well under pressure
Must possess the ability to identify complex problems, evaluate options, and implement solutions
Must possess excellent customer service and communication skills, both written and verbal; communicating information and ideas in speaking so that others will understand
Must be motivated with a positive attitude and perform effectively under high pressure/volume
Must have the ability to comprehend and follow directions
Must have the ability to work productively under strict time restraints with variable deadlines; last-minute requests and changes will occur at any time
Must have the ability to maintain eye contact and engage with internal and external guests in a courteous and professional manner

Responsibilities

Retrieve daily postings from all staff personnel that have entered financial transactions throughout the day
Balance and record all posting transactions made in each of the following Resort areas – Spa, Grand Traverse Golf Operations, Retail Operations, Food & Beverage Outlets, Accounting Offices, Membership and Group Billing, Audio/Visual Operations
Close any open outlet tickets and run register
Process, record and submit for payment all credit card transactions
Post room tax and any additional fees to all occupied rooms on a nightly basis
Record all cash, check gift card, gift certificate and credit card transaction
Pull daily and month end reports to balance and clear data for gift cards, gift certificates, and casino vouchers
Ensure accuracy of all final numbers and details imported to the master sheet for accounting leadership review
Cross train in other areas of accounting to assist co-workers if needed
Maintain record of Accounting deadlines and monitor their completion
Assist in the completion of daily, weekly and monthly reports used by Resort departments
Provide strong support in day to day operations of the Accounting Department
Maintain a good rapport with fellow employees and reflect a positive attitude
Complete all assignments requested of you
Must follow proper grooming and dress standards set forth by the Employee Handbook
Maintain open line of communication with supervisor
Must understand and abide by environmental practices of the resort
Other duties as assigned