Daily Account Supervision Officer, Scotia iTRADE - Toronto, ON

Scotiabank•Toronto, ON

2d•Onsite

About The Position

In the Daily Account Regulatory Officer role, you will contribute to the overall success of the Scotia iTrade daily account supervision team in Canada, ensuring all activities are conducted in compliance with governing regulations, internal policies and procedures.

Requirements

Thorough knowledge of industry, compliance and trading policies
Prior investment industry and brokerage industry experience
Knowledge of PC systems including: Broadridge, SCORE, AS400, Thompson ONE, Microsoft Excel,
Nasdaq SMARTS, and other supporting applications
Strong analytical skills as well as a high degree of judgment and organizational skills and initiative to deal with diverse and complex inquiries relating to Scotia iTrade products and services
The ability to work in a fast-paced environment where volumes are dictated by market trends, customer demands, seasonal peaks and advertising campaigns
The ability to work independently within the boundaries of existing policies and guidelines -- referring to management, complex situations and issues, not encompassed within the guidelines
Proactivity in their monitoring and initiative to change their tasks and to advise management of necessary changes and modifications as the job continues to evolve.
The incumbent must exercise judgment in the prioritization of his/her workload to ensure optimum response times are met and adherence to established service standards is maintained

Nice To Haves

Fluency in verbal and written French is an asset
Successful completion of the Investment Dealers Supervisor Course and Options Supervisor Course is preferred

Responsibilities

Conduct daily account supervision via the analysis of various trade reports
Review trades completed by Scotia iTrade staff, ensuring all trades have been appropriately authorized, entered and executed
Identify potential and actual compliance issues and concerns (i.e. AML, Sanctions, UMIR violations, ramping, credit risk and vulnerable clients)
Conduct follow-up inquiries and reviews ensuring appropriate corrective actions are implemented in a timely manner
Identify trading concerns and issues from a regulatory perspective -- such as market manipulation, restricted buys, restricted accounts, insider trading
Identify high risk accounts, notifying management and other departments as required
Conduct monthly reviews of client statements
Perform compliance and regulatory tasks, such as investigating inquiries arising from the review of monthly account statements and/or queries from compliance and other departments
Complete CIRO regulatory trade marker corrections
Demonstrate full understanding of the implications of dealing with trading and compliance issues, while ensuring that the confidentiality of customer information is maintained at all times
Adhere to policies and practices that regulate the investment industry by escalating all complaints as necessary
Maintain accurate records of reviews and activities - such as recording identified issues, follow ups, actions taken, etc.
Assist with Order Management duties (if required), vetting orders, trade corrections, option spreads, foreign trades and general trade inquires.