D365 Stabilization Manager - Temporary
About The Position
This is a temporary role for a D365 Stabilization Manager. The position involves providing day-to-day support for Kinaxis systems, including troubleshooting user issues, resolving data errors, and escalating system concerns. The role also includes assisting with system maintenance, testing, and documentation for enhancements, upgrades, and process improvements. A key part of the role is gathering business needs and creating documentation such as business requirements documents (BRDs), process flows, and functional documentation. The manager will participate in user acceptance testing (UAT), train end users, and support data accuracy and master-data management. Collaboration with cross-functional teams is essential, as is the creation and maintenance of training materials and user guides. Monitoring system performance, identifying process improvement and automation opportunities, and supporting continuous improvement initiatives for reporting are also key responsibilities. The role also involves supporting system integration and monitoring data flow between Kinaxis, Datalake, and D365.
Requirements
- 7-12 years in Supply Chain/Ops based role.
- Minimum of 5 years experience within Kinaxis as a SME or Technical Support.
- Deep Knowledge of Kinaxis specializing in Supply Planning functionality.
- Advanced understanding of planning parameters and impact on planning model
- Experience planning Supply Plans on Inventory with Expiry
- Strong User Training/Documentation experience
- Advanced Excel Data analysis
- Experience coaching and developing managers and technical SMEs within a Center of Excellence model.
- Authorized to work in the United States without sponsorship.
Nice To Haves
- D365 Experience
- Power BI
- Kinaxis Contributor and/or Author Certification
Responsibilities
- Provide day-to-day support for Kinaxis systems, including troubleshooting user issues, resolving data errors, and escalating system concerns when needed.
- Assist with Kinaxis system maintenance activities, testing, and documentation for enhancements, upgrades, and process improvements.
- Gather business needs and help create business requirements documents (BRDs), process flows, and functional documentation for system enhancements and operational improvements.
- Participate in user acceptance testing (UAT) and validation activities for new system functionality and integrations.
- Train end users on newly implemented functionality, system updates, and standard processes to support adoption and effective system usage.
- Support data accuracy and master-data management activities across planning and inventory systems.
- Partner with cross-functional teams including planning, logistics, customer service, and inventory to support operational processes and system usage.
- Create and maintain training materials, process documentation, and user guides to support consistent ways of working.
- Monitor system performance and assist with identifying opportunities for process improvements and automation.
- Support continuous improvement initiatives related to reporting, scorecards and dashboards
- Continued education and training for users on best practice/ways of working within Kinaxis
- Support system integration and monitor data flow between Kinaxis, Datalake and D365.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
