D365 & Power Platform Engineer - Copilot Studio

Capgemini • Atlanta, GA

1d • $96,366 - $150,000

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Requirements

• Minimum 6 years hands-on experience with Microsoft Power Platform, including Copilot Studio, Power Apps, Power Automate, and Dataverse.
• Proven expertise in designing, implementing, and managing DevOps pipelines integrated with Power Platform COE ALM, GitHub, and automated deployment workflows.
• Demonstrated experience building reusable platform assets (prompt templates, plugin libraries, agent frameworks, and custom connectors).
• Proficiency in integrating Power Platform and Copilot Studio with enterprise systems via REST APIs, custom connectors, and Enterprise MCP Services.
• Comprehensive understanding of Power Platform governance, security, compliance, and bot/connector/knowledge source recertification processes.
• Experience managing infrastructure (Virtual Network, Data Gateway) and implementing continuous monitoring and automated capacity management.
• Hands-on experience with monitoring tools such as Sentinel, Defender, and Dynatrace, and proficiency in automating alerts and self-healing workflows.

Nice To Haves

• Experience level 8 years

Responsibilities

• Design, build, and operationalize AI copilots and agents utilizing Microsoft Copilot Studio, including integrating Copilot Studio Kit with NFCU Hygiene Workflows.
• Develop reusable platform assets such as prompt engineering templates, plugin libraries, agent designs, custom connectors, and modular agent components.
• Integrate Copilot Studio with Enterprise MCP Services, ensuring seamless operation across enterprise environments.
• Architect and implement comprehensive DevOps pipelines integrated with Power Platform COE ALM applications and GitHub to facilitate version-controlled automated deployments and environment management.
• Automate Application Lifecycle Management processes, including continuous integration, delivery, and testing of copilots, plugins, and connectors.
• Streamline connection management and enable automated password rotation for all platform integrations.
• Manage and optimize Virtual Network and Data Gateway infrastructure supporting Copilot Studio and agent deployments.
• Implement continuous monitoring, automated capacity management, and high-availability strategies for Power Platform solutions.
• Integrate with monitoring platforms (Sentinel, Defender, Dynatrace) to facilitate agent behavior tracking and anomaly detection.
• Configure proactive monitoring alerts with automated self-resolution workflows and robust escalation procedures.
• Enforce governance, security, and compliance policies across copilots, agents, prompts, plugins, and connectors within the Power Platform.
• Oversee recertification processes for bots, connectors, and knowledge sources.
• Establish and maintain comprehensive auditability for agent actions, prompt usage, and plugin execution.
• Enable user content propagation workflows and rigorously enforce content governance controls.
• Implement advanced risk mitigation measures, including hallucination detection, sensitive data masking, response filtering, and prompt injection protection.
• Deliver customized agent inventory and effectiveness reports tailored for stakeholders and executive management.
• Establish and maintain a tiered support model for enterprise Copilot Studio agents, incorporating incident management, root cause analysis, and structured feedback loops for continuous improvement.
• Partner with business and product teams to identify and deliver high-value AI automation initiatives.
• Provide technical leadership, best practices, enablement resources, and mentorship for internal and partner development teams.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed