D365 F&O Implementation Program Director

Komline Sanderson•Washington, DC

4h•$200,000 - $240,000•Hybrid

About The Position

The D365 F&O Implementation Program Director is responsible for leading the planning and execution of Komline's Microsoft Dynamics 365 Finance and Operations deployment portfolio. This role owns program execution and delivery governance, ensuring implementations remain on schedule, within approved budgets, and aligned with Komline's operating model as the company continues to grow through acquisitions. The Program Director works closely with the ERP Platform Manager, who retains overall platform ownership, security and access governance, production support oversight, and long-term platform direction. The Program Director will also lead Komline's transition from a partner-dependent deployment model to an internally led implementation capability. This includes building and developing the internal deployment team, establishing repeatable methods and controls, transferring knowledge and solution ownership from implementation partners, and determining where external expertise continues to add value. The successful candidate will bring strong program controls, manufacturing ERP experience, organizational leadership, and the judgment to surface issues early, drive decisions, and maintain accountability across multiple concurrent workstreams.

Requirements

8+ years of progressive ERP project or program management experience, including responsibility for complex, multi-site implementations
Demonstrated ownership of implementation budgets, schedules, resource plans, vendor performance, risks, and executive reporting
Experience building, leading, and developing internal ERP implementation teams, including defining roles, delivery methods, governance, and performance expectations.
Demonstrated experience transitioning delivery responsibilities and institutional knowledge from systems integrators or consultants to internal teams.
Direct experience implementing Microsoft Dynamics 365 Finance and Operations or a comparable enterprise ERP platform
Experience in industrial manufacturing, preferably within made-to-order, engineer-to-order, or project-based manufacturing environments
Strong understanding of end-to-end ERP deployment disciplines, including process design, data migration, integrations, testing, change management, training, cutover, and stabilization
Experience coordinating multiple business functions and operating locations through significant process and technology change
Ability to travel at least 50%, including recurring travel to manufacturing sites and newly acquired businesses; travel may increase during discovery, testing, cutover, go-live, and stabilization periods
Bachelor's degree or an equivalent combination of education and relevant experience

Nice To Haves

Direct experience implementing Microsoft Dynamics 365 Finance and Operations
Experience integrating acquisitions into a common ERP platform and operating model
Knowledge of project accounting, project costing, percentage-of-completion accounting, and financial controls in a manufacturing environment
Experience managing D365 F&O implementation partners and managed services providers
PMP, PgMP, or comparable program or project management certification
Working knowledge of Azure DevOps or similar tools for requirements, work management, testing, risks, and release tracking

Responsibilities

Build and maintain an integrated, multi-site deployment roadmap that accounts for acquisition timing, business readiness, resource capacity, dependencies, and competing priorities
Establish schedule and budget baselines, monitor actual performance, maintain forecasts, manage scope and change control, and take corrective action when milestones, costs, or resource commitments begin to deviate
Lead implementations with internal Komline resources and implementation partners through discovery, process design, configuration, data migration, integrations, testing, training, cutover, go-live, stabilization, and formal transition to support
Design, build, and lead a scalable internal D365 deployment organization spanning solution architecture, finance, manufacturing and supply chain, project accounting and costing, data migration, integrations, testing, and change readiness.
Create and execute a phased transition plan that progressively shifts deployment ownership and delivery responsibilities from MCA Connect and other external resources to Komline's internal team without disrupting active implementations.
Define roles and capacity requirements; support recruiting and onboarding; set performance expectations; coach internal implementation resources; and develop a team capable of leading multiple concurrent deployments.
Partner with corporate and site leaders to assess newly acquired businesses, define D365 F&O deployment approaches, identify gaps and risks, and incorporate each acquisition into the broader ERP roadmap
Set clear deliverables and acceptance criteria for systems integrators and vendors; validate staffing and estimates, monitor performance against statements of work, challenge assumptions, and hold partners accountable for quality, schedule, and budget
Lead steering committees, program reviews, risk and issue escalation, change control, and executive reporting, ensuring decisions have clear owners and deadlines
Align Finance, Operations, Engineering, Supply Chain, Sales, IT, site leadership, and subject-matter experts around standardized processes, local requirements, and deployment commitments
Maintain transparent program-level risk, issue, and dependency registers; identify critical-path threats early, drive mitigation plans, and escalate unresolved decisions before they affect cost or schedule
Define stage gates and objective readiness criteria for solution design, data, integrations, security, testing, training, cutover, and go-live, and confirm that business owners are prepared to operate successfully
Develop realistic internal and external resource plans, identify capacity or capability gaps, and coordinate site participation without compromising business operations
Ensure deployments address Komline's made-to-order and engineer-to-order environment, including project costing, percentage-of-completion processes, manufacturing, and related reporting requirements
Capture lessons learned, improve the implementation playbook, increase reuse of proven designs and test assets, and strengthen deployment predictability and cost-effectiveness
Provide concise, accurate, and forward-looking reporting on milestones, costs, risks, decisions, resource constraints, deployment readiness, and stabilization support
Perform other duties as assigned