D365 F&O Associate

Maple Lodge Farms Ltd•Halton Hills, ON

7d•Onsite

About The Position

Maple Lodge Farms, Canada's largest poultry processor, is seeking a D365 F&O Associate to join their team. This is a new position reporting to the Manager of Enterprise Application. The role will focus on supporting logistics and production processes within the Microsoft Dynamics 365 Finance & Operations (Supply Chain Management) module. The Associate will provide hands-on support to daily operations, including testing, training, process documentation, and implementing improvements to D365. The company emphasizes its family-owned nature, commitment to technological standards, health and safety, and quality, with a culture valuing humility, respect for family, and hard work.

Requirements

No previous experience is required.
Knowledge of Microsoft Dynamics 365 Finance & Operations (Supply Chain Management)
Knowledge of Azure DevOps for ticket tracking, testing, and documentation
Knowledge of Microsoft Excel for data analysis, validation, and reconciliations
Exposure to Power Platform (Power BI primarily; basic awareness of Power Apps and Power Automate over time)
Exposure and support of regression testing tools such as RSAT
Knowledge of Microsoft Teams and SharePoint for collaboration and documentation
Working knowledge of food and meat plant regulatory standards (CFIA, etc.), GMP, HACCP, BRC, food safety, food quality, etc.
Working knowledge of Occupational Health and Safety Act (OHSA), WHMIS, and all other workplace H&S regulations
Team-player with the ability to interact professionally with internal and external stakeholders
Demonstrated success in building strong, collaborative teams, setting stretch objectives, and holding people accountable for commitments with a track record of delivery favorable results
Analytical, with problem-identification and problem-solving capabilities
Ability to work / excel in a fast-paced environment where attention to detail and effective multi-tasking is essential
Post Graduate Degree required.
Recent Graduate in one of the following areas: Information systems, Supply chain management, Business technology, Computer science, Engineering, Business administration.

Responsibilities

Learn the Dynamics 365 business processes and provide support across multiple modules and process areas.
Assist in documenting requirements, user needs, current-state processes, and future-state improvements.
Support testing, issue investigation, user support, data validation, and process documentation across assigned functional areas.
Gain exposure to cross-functional business operations (supply chain, manufacturing, finance, sales) and related D365 capabilities.
Support testing for quarterly updates, enhancements, and fixes, including executing test scripts, logging defects, and supporting regression testing.
Assist in maintaining test libraries and evidence.
Assist with the creation and maintenance of job aids, quick reference guides, and SOP-style documentation.
Assist with delivering training and providing support materials for end users.
Assist with reinforcing standard processes and helping reduce workarounds.
Identify recurring issues and help propose practical improvements.
Participate in small enhancement initiatives under the guidance of senior analysts.
Adhere to company policies and procedures.
Follow departmental policies, processes, and standard operating procedures.
Assist in the development, implementation, and maintenance of improved department-specific processes, policies, and procedures.
Recommend, develop, and implement enhancements and improvements to departmental policies and procedures.