Cycling Infrastructure Hardening Program Manager, C&M Unit

City of New York•New York City, NY

About The Position

The Cycling Infrastructure Hardening Program Manager will lead a citywide program to strengthen protection for cycling and micromobility infrastructure and improve safety and comfort for people biking throughout New York City’s five boroughs. The program will expand physical protection along existing bicycle facilities, incorporate hardening treatments into new and resurfacing projects, identify and prioritize locations for additional protection, and test new barrier types, treatments, and approaches. Reporting to senior staff in the Cycling & Micromobility Unit, the Program Manager will work with senior staff, project managers, and teams across the agency to develop and advance design guidance, standards, and implementation strategies for bicycle facility and intersection hardening. The role will support data analyses, research best practices and emerging approaches, and use data, field observations, and project experience to inform priorities and implementation. The Program Manager will oversee installation, repair, maintenance, and replacement of hardening treatments and barriers across the bicycle network. The role will also advance related policies and strategies and evaluate new and existing treatments for their safety, comfort, performance, durability, and maintenance needs. The position collaborates with the Office of Livable Streets’ Director of Administration and other DOT units on procurement, contract management, budgeting, and other administrative functions. It also responds to public inquiries and service requests concerning damaged or missing bicycle facility protection and coordinates with DOT staff to address them.

Requirements

A master’s degree from an accredited college or university in city planning, urban planning, urban design, architecture, landscape architecture, transportation engineering, public administration, economic development, or a related field; or
A baccalaureate degree from an accredited college or university and one year of satisfactory full-time experience in city planning, such as reviewing and developing housing, transportation, environmental, and city-owned land planning projects; or
A satisfactory combination of education and/or experience equivalent to the stated education requirement; all candidates must have a baccalaureate degree.
Graduate education in a listed or related field may substitute for experience at a rate of 30 graduate semester credits from an accredited college or university for one year of experience.
For placement in Assignment Level III, two additional years of professional experience as described in the qualifications are required after meeting the minimum requirements.

Responsibilities

Lead a citywide program to strengthen protection for cycling and micromobility infrastructure throughout New York City’s five boroughs.
Expand physical protection along existing bicycle facilities and incorporate hardening treatments into new and resurfacing projects.
Identify and prioritize locations for additional protection and test new barrier types, treatments, and approaches.
Develop and advance design guidance, standards, and implementation strategies for bicycle facility and intersection hardening.
Work with project teams to incorporate appropriate hardening treatments into projects and other opportunities across the bicycle network and coordinate implementation.
Support crash and other data analyses to identify and prioritize locations for hardening.
Research best practices and emerging approaches, and use data, field observations, and project experience to inform priorities and implementation.
Oversee installation, repair, maintenance, and replacement of hardening treatments and barriers throughout the bicycle network.
Conduct routine field inspections; identify damaged, missing, or deteriorated elements; assess site conditions; coordinate repairs or replacements; and track recurring maintenance and implementation needs.
Advance policies and strategies related to cycling infrastructure hardening.
Lead evaluation of new and existing treatments, monitoring their performance, durability, maintenance needs, and effectiveness in improving safety and comfort.
Use evaluation findings to inform future designs, standards, specifications, and program investments.
Collaborate with the Office of Livable Streets’ Director of Administration and other DOT units on procurement, contract management, budgeting, and other program administration.
Respond to public inquiries and service requests related to damaged or missing bicycle facility protection and coordinate with appropriate DOT staff.