Cycling Infrastructure Hardening Program Manager, C&M Unit

City of New York•New York City, NY

About The Position

Transportation Planning and Management (TPM) supports the safe, efficient, and environmentally responsible movement of people and goods on New York City streets. The Office of Livable Streets (OLS) advances planning, community engagement, research, policy, design, implementation, and long-term street management, with a focus on safety, accessibility, inclusion, resiliency, active transportation, and economic vitality. The Cycling & Micromobility Unit manages the city’s on-street bicycle network and works to improve street safety, expand cycling infrastructure, and provide equitable transportation options across the five boroughs. Reporting to senior staff in the Cycling & Micromobility Unit, the Cycling Infrastructure Hardening Program Manager will lead a citywide program to strengthen protection for cycling and micromobility infrastructure and improve safety and comfort for people biking. The program will expand physical protection on existing bicycle facilities, incorporate hardening treatments into new and resurfacing projects, identify and prioritize sites for added protection, and test new barriers and treatments. The manager will develop design guidance, standards, and implementation strategies; coordinate with project teams to advance hardening across the network; and support crash and other data analysis, research, and field observations to guide priorities. The role oversees installation, repair, maintenance, and replacement of bicycle-network hardening treatments and barriers. It includes routine field inspections, assessment of site conditions, coordination of repairs or replacements, and tracking maintenance and implementation needs. The manager will advance related policies and strategies and evaluate new and existing treatments, including their safety and comfort effectiveness, performance, durability, and maintenance needs. Findings will inform future designs, standards, specifications, and investments. The position also collaborates with OLS administration and other DOT units on procurement, contract management, budgeting, and related administration, and responds to public inquiries and service requests about damaged or missing bicycle facility protection.

Requirements

Meet one of the stated Transportation Specialist qualification pathways: a master's degree in transportation engineering, mathematics, urban planning, architecture, landscape architecture, urban studies, or a related physical or social science field; or a bachelor's degree in engineering plus one year of qualifying full-time experience; or a bachelor's degree plus two years of qualifying full-time experience; or an associate degree or 60 semester credits plus four years of qualifying full-time experience; or a high school diploma or equivalent plus six years of qualifying full-time experience.
Qualifying experience is full-time satisfactory technical work on roadway transportation and traffic studies and area-wide traffic programs.
For Assignment Level II, one additional year of qualifying experience is required.
For Assignment Level III, two additional years of qualifying experience are required.

Responsibilities

Lead a citywide program to strengthen protection for cycling and micromobility infrastructure.
Expand physical protection along existing bicycle facilities and incorporate hardening treatments into new and resurfacing projects.
Identify and prioritize locations for additional protection, and test new barrier types, treatments, and approaches.
Develop and advance design guidance, standards, and implementation strategies for bicycle facility and intersection hardening.
Coordinate with project teams to incorporate and implement appropriate hardening treatments throughout the bicycle network.
Support crash and other data analyses, research best practices and emerging approaches, and use data, field observations, and project experience to inform program priorities.
Oversee installation, repair, maintenance, and replacement of hardening treatments and barriers throughout the bicycle network.
Conduct routine field inspections, assess site conditions, coordinate repairs or replacements, and track recurring maintenance and implementation needs.
Advance policies and strategies related to cycling infrastructure hardening.
Evaluate new and existing treatments for their effectiveness in improving safety and comfort, as well as their performance, durability, and maintenance needs.
Use evaluation findings to inform future designs, standards, specifications, and program investments.
Collaborate with OLS administration and other DOT units on procurement, contract management, budgeting, and other program administrative functions.
Respond to public inquiries and service requests concerning damaged or missing bicycle facility protection and coordinate with DOT staff to address them.