Cybersecurity Support Specialist

Nooks•Colorado Springs, CO

17d

About The Position

Nooks is pioneering Classified-Infrastructure-as-a-Service (CIaaS), designing, building, and operating Sensitive Compartmented Information Facilities (SCIFs) and other secured, classified environments for the defense and national security community. The company works with agencies, contractors, and mission-driven organizations and is growing across multiple markets. The Cybersecurity Support Specialist keeps security and compliance work moving at a single Nooks site, supporting classified and unclassified systems alongside the site's Cybersecurity Lead. This individual contributor role calls for two to five years of hands-on practice and reports to the Site IT/Cyber Manager. Procedures are established but still maturing, so audits, incidents, and new system standups may shift priorities; the specialist is expected to address site security needs proactively.

Requirements

2–5 years of experience in cybersecurity, IT support, or system administration.
DoD 8140.03/8570.01 Information Assurance Technical (IAT) Level II certification, such as CompTIA Security+, or ability to obtain one within six months of hire.
Hands-on experience with DISA STIGs and tools such as SCAP Compliance Checker and STIG Viewer.
Familiarity with access control, vulnerability management, system hardening, and Active Directory, including GPO and OU structure.
Foundational knowledge of Windows and Linux operating systems, networking, and common IT troubleshooting practices.
Associate's or Bachelor's degree in Cybersecurity, Information Technology, or a related field, or equivalent practical experience.
Strong documentation habits, attention to detail, and clear communication across IT and security functions.
Eligibility to work in the United States and ability to maintain eligibility up to the TS/SCI level within 45 days of hire.

Nice To Haves

Familiarity with monitoring and scanning tools such as Tenable Nessus, ManageEngine, Splunk, antivirus platforms such as ESET or Trellix, and other vulnerability and SIEM tools.
Prior DoW or cleared-environment exposure.

Responsibilities

Conduct vulnerability scanning, patch verification, and security configuration checks under the direction of the site Cybersecurity Lead.
Monitor and audit the security posture of classified and unclassified systems, applying DISA Security Technical Implementation Guides (STIGs).
Track findings and remediation actions through closure, documenting them to organizational and Department of Defense standards.
Maintain cybersecurity documentation, including System Security Plans (SSPs), Plans of Action and Milestones (POA&Ms), audit logs, and standard operating procedures.
Record compliance actions and evidence to keep the site ready for audits and self-inspections.
Keep cybersecurity artifacts organized and current for the Cybersecurity Lead and assessors.
Provide Tier 1 support for cybersecurity-related user requests and escalate issues requiring deeper analysis.
Manage user accounts, security groups, and permissions in partnership with the site's IT Support Specialist.
Support permissions reviews and implementation of access control policies, including role-based access control.
Participate in incident response and continuous monitoring, including log collection, basic analysis, and security control status reporting.
Reinforce cybersecurity best practices with end users through daily interactions.
Collaborate with IT, personnel security, and physical security teams to keep site operations compliant with DoW requirements.
Coordinate daily with the site's Cybersecurity Lead and IT Support Specialist on shared account and access work.
Partner with Security on personnel and physical security touchpoints and support Operations, specifically the Site Lead, with site activities.