Cybersecurity Operations Controller MDX - SSFB/HSV

Amentum•Colorado Springs, CO

17h•Onsite

About The Position

The Cybersecurity Operations Controller is part of Amentum’s Missile Defense Division and directly supports the Missile Defense Agency. The role ensures the health, stability, and continuous operation of critical IT security infrastructure, contributing to situational awareness and operational continuity for mission-critical enterprise systems and services across the Department of Defense. The controller proactively monitors, coordinates, and reports operational status across complex IT environments; oversees day-to-day security operations; promotes best practices and automation; and drives continuous service improvement to optimize security operations and reduce organizational risk. The position is based at Schriever Space Force Base in Colorado Springs, Colorado, or Redstone Arsenal in Huntsville, Alabama. It is not available for remote or telework. The role requires a DoW Secret clearance and may involve travel up to 10%. Mission support is provided through shift-based operations, including nights, weekends, and holidays as needed. No relocation assistance is available. The selected candidate may be assigned as an employee of one of Amentum’s teammate companies. Applicants must submit resumes showing employment dates in month-and-year format.

Requirements

At least 6 years of general full-time work experience; this requirement may be reduced with completion of advanced education.
At least 4 years of directly related experience in IT operations management, network control center (NCC), or enterprise operations center (EOC) roles.
At least 6 months of experience in a management or leadership role.
IT operational management experience across multiple enterprise environments, including DoD and commercial environments.
Deep understanding of the ITIL framework and best practices, including incident management, problem management, change management, and service release management.
Familiarity with enterprise monitoring tools such as SolarWinds, Splunk, Netcool, or HP OpenView.
At least one 8570- or 8410-compliant certification.
Must have or obtain an active DoW Secret Security Clearance.
Strong verbal and written communication skills.
Ability to interact effectively with senior leadership.
Submit a resume with employment dates in month-and-year format.

Nice To Haves

Bachelor’s degree or higher in computer science or information technology.
Experience in a specific industry, such as MDA or DoD IT Operations.
Project management experience.
ITIL Strategic Leader certification.
One or more ITIL certifications, such as ITIL 4 Foundation or ITIL 4 Managing Professional.
Relevant technical certifications, such as Microsoft Certified: Azure Administrator Associate or AWS Certified SysOps Administrator – Associate.

Responsibilities

Serve as the primary point of contact for coordination of operational security activities, monitoring, and change management.
Monitor enterprise operations for system health, availability, and performance using monitoring tools.
Coordinate real-time responses to outages, incidents, and service degradations, ensuring timely escalation and resolution.
Lead incident and problem management activities, including root cause analysis and remediation.
Track and document scheduled and unscheduled service interruptions, including Authorized Service Interruptions (ASIs).
Maintain operational documentation, daily activity logs, and cybersecurity registers.
Provide mission support during shift-based operations, including nights, weekends, and holidays as needed.
Support operational reporting and analysis to improve situational awareness, operational tempo, and mission readiness.
Interface with system administrators, network engineers, cybersecurity personnel, and government stakeholders.
Manage change control processes to minimize risk to cybersecurity services.
Ensure team compliance with processes, procedures, and Systems Engineering principles.
Communicate status and operational health to stakeholders, including senior leadership.
Drive continuous improvement initiatives within cybersecurity operations.